We performed a comparison between ESET Endpoint Protection Platform and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Ability to get forensics details and also memory exfiltration."
"Fortinet is very user-friendly for customers."
"The price is low and quite competitive with others."
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products."
"It's easy to set up and quick to deploy."
"The most valuable feature of ESET Endpoint Security performance."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"I would say that this solution has the best support team in this kind of Endpoint protection product."
"If it detects ransomware or something, it can isolate that computer."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"It is an easy-to-use and easy-to-configure product."
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"Low performance requirements."
"The initial setup is not complex at all. It's very straightforward."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"ZTNA can improve latency."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We find the solution to be a bit expensive."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution can improve the modules, and it is lacking centralized management and visibility of the endpoints."
"When users renew licenses, they should offer a discount."
"I don't know if it's possible but I'm always looking for better protection."
"Data Leak Protection is is what we are searching for at the moment. It is not included with ESET."
"It would be great to have VIP functions added to the solution in a future release."
"In terms of areas for improvement, I didn't see any from ESET Endpoint Security because what's important is that it works as an antivirus solution. I do find its pricing expensive here in Hungary, so if the price could be lower, that would be good. ESET Endpoint Security is an antivirus, so it only needs to stop the virus. If it had other features, I wouldn't need it. Every program or solution has specific functions and in this case, ESET Endpoint Security is worth it as an antivirus, though in the next release of the solution, it would be better if there's some improvement in its antivirus database."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"I used Avira previously and ESET lacks certain aspects in comparison to Avira."
"We need more control over when upgrades to the app are rolled out."
"The solution could improve by providing better ransomware protection."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"It doesn't do anything proactive. The virus has to hit the machine before it detects it."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. ESET Endpoint Protection Platform is rated 8.2, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Cynet. See our ESET Endpoint Protection Platform vs. Webroot Business Endpoint Protection report.
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