We performed a comparison between Field Effect MDR and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Binary Defense has a human service department that provides live monitoring for our systems."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"The most valuable aspects of Covalence for me are the exceptional customer service and the support from the dedicated team."
"The most valuable aspect of Field Effect Covalence is its ability to continuously monitor for and identify potential threats."
"There are user notifications about our cloud solutions and access, meaning authentication and possible breaches. Overall, the notifications and alerts are valuable. There are also new features like the DNS protection, which is quite good."
"Hackers are trying to breach a business when they least expect it - that's often at night, weekends, and holidays. Covalence never sleeps or misses a second of monitoring."
"It is easy to manage surveillance."
"The solution's advanced detection behaviors, automated notifications and responses, and automated remediation behaviors are valuable features."
"Covalence's cloud protection element has been excellent. A lot of organizations are using 365. It's hard to find a secure solution for protecting accounts. We've gone down the path of trying to utilize other security solutions for that particular area. We've been disappointed and always come back to trying to implement Covalence when we can so we know people are safe."
"The solution is stable."
"The product gives us good visibility into what is happening inside the company."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"It is a scalable solution."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"It is a stable solution...It is a scalable solution."
"The product's most valuable feature is its ability to view environmental activities."
"I would like to get more reports from Binary Defense about what they're blocking."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I would like to see more frequent check-ins with our security status."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We found a couple of bugs in the user interface."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The current reporting system could benefit from improvement."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
"In the "Arrows" tab, if we encounter multiple duplicate recommendations, it would be helpful to be able to select and resolve or dismiss them all at once."
"I'd love the price to be a little bit less."
"Covalence's SEAS feature wasn't very user-friendly."
"While the reporting is good, I would like more of a white-label option with my company's name at the top and a clean look for the report."
"They put too much detail into the emails."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"It could be more secure."
"Threat intelligence is an area for improvement for MDR."
"Endpoint protection is very slow."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"Sophos MDR lacks integration with MDM solutions."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"The product's stability needs improvement."
Field Effect MDR is ranked 6th in Managed Detection and Response (MDR) with 22 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 22 reviews. Field Effect MDR is rated 9.2, while Sophos MDR is rated 8.6. The top reviewer of Field Effect MDR writes "Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture ". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Field Effect MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Huntress and Arctic Wolf Managed Detection and Response, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Bitdefender MDR. See our Field Effect MDR vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
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