We performed a comparison between Forcepoint Secure Web Gateway and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"This is a highly detailed product with very good key features."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"The product's user management is an area where my company does not face any challenges."
"I have found the web content filtering and malware filter the most valuable."
"Real-time category protection."
"The policies are category-based, so knowledge of another content URL is not compulsory."
"I have found the simplicity of the solution valuable. The dashboard and reports are good as well."
"It's stable and reliable."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"It's a stable solution."
"The solution is scalable."
"The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link."
"The content that we are getting is very good. Content caching is also supported."
"Symantec Proxy’s technical support is very good."
"The initial setup of Symantec Proxy is easy."
"The product is very good, and the URL filtering database is great."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Security of browsing."
"It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android."
"The technical support team's response time could be improved."
"I would suggest focusing on improving the GUI's stability, especially when implementing new filters or patches."
"Sometimes attacks or a new ransomware gets through."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"But the deployment could be easier. It might take from one day to three days. Usually, that involves an engineer from the vendor and a working team at the enterprise."
"Stability needs some improvement, we have on occasion experienced some delay when it is synchronized."
"Technical support is an area that requires some improvement."
"There are performance issues with all of the proxies."
"Improvements in log availability would greatly enhance its overall effectiveness."
"The platform's pricing needs improvement."
"The user interface could be improved, and the price could be lower as well."
"The deployment is quite difficult."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews while Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 18 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Symantec Proxy is rated 7.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Symantec Proxy is most compared with Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service, Zscaler Internet Access and Trend Micro Web Security. See our Forcepoint Secure Web Gateway vs. Symantec Proxy report.
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