We performed a comparison between Forcepoint Secure Web Gateway and TitanHQ WebTitan based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"Most valuable features are content filtering and monitoring."
"The GUI is quite nice."
"It has got a really good URL categorization database. It is simple to set up. It is also easy to use and quite intuitive. It has got a nice utility for troubleshooting."
"The product's user management is an area where my company does not face any challenges."
"The customization and control of URL filtering and the integration with other Forcepoint solutions are great features."
"Ease of updating the latest hotfixes and patches on the appliance."
"The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."
"The initial setup is easy. It's not difficult."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"It has been easy to understand and use the customization options provided by WebTitan."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The web content filter is the most valuable feature."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"I can go in and unlock something easily if I need to. For an adult, I can reset it if something has slipped by. It's very easy to set it up and block what I need to block."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"We have had latency issues."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"The performance issues in the product are an area of concern where improvements are required."
"I am looking forward to the full integration of the endpoints that they offer for web security and DLP."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"Security of browsing."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
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Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews while TitanHQ WebTitan is ranked 5th in Secure Web Gateways (SWG) with 17 reviews. Forcepoint Secure Web Gateway is rated 7.8, while TitanHQ WebTitan is rated 9.4. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Netskope , whereas TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Zscaler Internet Access, Fortinet FortiGate SWG and Barracuda Web Security and Filtering. See our Forcepoint Secure Web Gateway vs. TitanHQ WebTitan report.
See our list of best Secure Web Gateways (SWG) vendors, best Internet Security vendors, and best Web Content Filtering vendors.
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