We performed a comparison between Forescout Platform and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Compliance solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forescout Platform has made it possible to block people working near our construction sites who should not have access to our network."
"Forescout Platform's most valuable features are that it is very granular. We are able to cull out a lot of information about our particular device or endpoint. The configuration and the visibility are very seamless. Overall the solution is very easy to handle and it's very comprehensive."
"The plugins are very robust -- the ability scanner, patch management system, and SQL integrator."
"Forescout Platform has granular features and one of the most impressive features is the agentless feature."
"The most valuable feature of the Forescout Platform is the large capacity it can handle. Additionally, the interface of the platform is good."
"You can quickly filter your view of devices and zero in on the ones you want using a variety of tools, such as what subnet it is on or what it has been classified as."
"This solution can be used to organize guest portals, integrate switches, and create policies. Some of its standard use cases also include completing key process upgrades and anti-virus of Windows OS."
"The most valuable features of the Forescout Platform are ease of management and outstanding visibility. The visibility is simple to obtain."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"There is ease of use, and its pricing was a driving factor."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"More detailed analysis during the authentication process, especially for troubleshooting access issues. We have found that troubleshooting RADIUS controls is quite arduous, as it is today. A trace function could easily resolve this by providing a means by which access issues from a certificate to passwords or accounts could easily be identified and remediated."
"It's scalable, but not without a big investment. It doesn't do so well at the branch. At the home office, it does okay and not so well at the branch."
"Forescout Platform isn't flexible with connections to devices like printers and forces you to re-enter details like the MAC address after any breakdowns."
"The solution needs more definitive pricing. The costs are hard to nail down."
"As a product, there is nothing to complain about. However, they should improve their overall support. You need that level of knowledge, that level of information is clearly not available. First and foremost, that information is not accessible. The second point to mention is that once you purchase the later support and services. That is, they will continue to charge you for every service."
"Forescout needs to improve its cloud management and remote connectivity."
"The solution's customer support is bad and should be improved."
"We have found that the agent-based authentication, available within this solution could be improved."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"Sometimes the information is not as real time as it's supposed to be."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
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Forescout Platform is ranked 4th in Endpoint Compliance with 69 reviews while Quest KACE Systems Management is ranked 5th in Endpoint Compliance with 38 reviews. Forescout Platform is rated 8.4, while Quest KACE Systems Management is rated 8.8. The top reviewer of Forescout Platform writes "We can go granular on each endpoint, quarantine non-compliant machines, and target vulnerabilities through scripting". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Forescout Platform is most compared with Cisco ISE (Identity Services Engine), Aruba ClearPass, Fortinet FortiNAC, Nozomi Networks and Armis, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform. See our Forescout Platform vs. Quest KACE Systems Management report.
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