We performed a comparison between Quest KACE Systems Management and Red Hat Ansible Automation Platform based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"The solution is stable."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"Fortunately, now everything is streamlined into a single, unified platform."
"It provides control over all mobile devices that are being connected to the corporate network."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Autopilot is the most valuable feature."
"The solution is easy to use."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"Patching is definitely the most valuable feature. It gives us good, centralized software, which comes in very handy since we are doing 400 servers at a time. It enables us to manage all the servers, and to deal with the application team regarding reboots and scheduling."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
"KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"I like the fact that Ansible is agentless."
"One of the most valuable features is that Ansible is agentless. It does not have dependencies, other than Python, which is very generic in terms of dependencies for all systems and for any environment. Being agentless, Ansible is very convenient for everything."
"It is very extensible. There are many plugins and modules out there that everybody helps create to interact with different cloud providers as well."
"There are no agents by default, so adding a new server is a matter of a couple lines of configuration (on a new server and the configuration master)."
"The most valuable feature of the solution is that we don’t need an agent for it to work."
"On the network side, I already have a lot of our firewall related processes automated. If it's not automated all the way from the ticket system, our network team members, our tier-one guys in India, can just go into the Tower web interface and fill in a couple of survey questions."
"Ansible Tower provides a GUI, which is an enhancement, and a well-liked feature by operation teams."
"It is very easy to use, and there is less room for error."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Technical support is not that great."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"Scalability is my primary concern right now."
"The software asset management functionality is an area that needs to be improved. It could be more automated because when connections need to be made, such as when I connected Adobe and my malware removed, the process was pretty much manual."
"I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that."
"I've had some issues with patch catalogue."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"What we need is model-driven, declarative software infrastructure management. However, things tend to break with new versions, requiring a lot of work to fix…The focus should be on improving the support for Ansible in the area of AI coding."
"Ansible could use more public relations and marketing."
"The communication on it is not probably where it could be. We could use some real life examples where we could point customers to them and say, "This is what you are trying to do. If you follow these steps, it would at least get you started a bit quicker.""
"Accessibility. Ansible uses a CLI by default. Those accustomed to it can find their way and adopt the YAML files easily over time. But, some users are more comfortable using UIs..."
"In Community, there's a lot of effort towards testing, standardizing, and testing for module development to role development, which is why Molecule is now becoming real. Same thing with Zuul, which we are starting to implement. Zulu tests out modules from third-party sources, like ourselves, and verifies that the modules work before they are committed to the code. Currently, Ansible can't do this with all the modules out there."
"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible."
"Documentation could be improved. Many times, if I'm looking for something, I have to Google it in a lot of places, then figure out what the best approach will be. There are some best practices documents, but they don't give you the information."
"On the Dashboard, when you view a template run, it shows all the output. There is a search filter, but it would be nice to able to select one server in that run and then see all that output from just that one server, instead of having to do the search on that one server and find the results."
More Quest KACE Systems Management Pricing and Cost Advice →
More Red Hat Ansible Automation Platform Pricing and Cost Advice →
Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews while Red Hat Ansible Automation Platform is ranked 1st in Configuration Management with 58 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.6. The top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Capable of broad integrations with easy-to-operate infrastructure and user controls". Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Automox and Ivanti Neurons Patch for Intune, whereas Red Hat Ansible Automation Platform is most compared with Red Hat Satellite, Microsoft Configuration Manager, VMware Aria Automation, Microsoft Azure DevOps and BMC TrueSight Server Automation. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
