We performed a comparison between Fortinet FortiAuthenticator and SAP Identity Management based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"I appreciate all the support we receive from Omada."
"Omada offers a technical solution that addresses both our needs."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Enables easy integration, allowing for 2FA with our VPN."
"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."
"The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices."
"The product is good, cost-effective, and functionally efficient."
"This is a scalable product."
"The implementation has significantly improved access management within our organization."
"We have a perpetual license for 2FA."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"It provides basic automatic user administration and role provisioning to save time."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The setup process is straightforward."
"The most valuable feature is the user experience for managing information."
"I would like to search on date fields, which is not possible now."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The integration with third-party tools must be better."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"The technical support team is bad."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"We have issues with HA (high availability). These should be addressed in future releases."
"The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device."
"Integration with FortiGate could be more fluid."
"I have encountered issues with the host authentication feature."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"SAP Identity Management can improve risk analysis and authority checks."
"The pricing could be better."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"Research and marketing need to be improved."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
Fortinet FortiAuthenticator is ranked 7th in Identity Management (IM) with 52 reviews while SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews. Fortinet FortiAuthenticator is rated 8.0, while SAP Identity Management is rated 7.8. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Cisco Duo and Microsoft Entra ID, whereas SAP Identity Management is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, SAP Customer Data Cloud, Saviynt and Symantec Identity Governance and Administration. See our Fortinet FortiAuthenticator vs. SAP Identity Management report.
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