We performed a comparison between Fortinet FortiAuthenticator and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have a perpetual license for 2FA."
"The product is good, cost-effective, and functionally efficient."
"The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"The most valuable feature is the flexibility in using the SMS messages."
"Fulfilled our requirement at a good price."
"The solution's most valuable aspect is that it easy to install. The user experience is very good."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"We use this product for SSL two-factor authentication and FortiToken management."
"It's a good tool. It's pretty straightforward."
"It offers more platform support, like Apple, Android, and Microsoft."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Cloud-based service and management."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"The integration with third-party tools must be better."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"There are some protocols, such as SHA and SHA-2, that are not supported."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"Integration with FortiGate could be more fluid."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Geofencing needs improvement."
"It is challenging to use when installing a new version."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
Fortinet FortiAuthenticator is ranked 3rd in Authentication Systems with 52 reviews while Symantec VIP Access Manager is ranked 14th in Authentication Systems with 15 reviews. Fortinet FortiAuthenticator is rated 8.0, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Cisco Duo and Microsoft Entra ID, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey and Q-Bot. See our Fortinet FortiAuthenticator vs. Symantec VIP Access Manager report.
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