We performed a comparison between Fortinet FortiGate-VM and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very fast and easy to configure."
"The initial setup is straightforward."
"The solution is very easy to understand. It's not overly complex."
"The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
"Fortigate is very scalable to serve our customers' needs. We have scaled already from fifty to more than a hundred instances of Fortinet FortiGate. Around 20 staff are required for deployment and maintenance, mostly engineers."
"The base firewall features are quite valuable to us."
"Whenever we raise a complaint with FortiGate, their response and resolution times are minimal."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"The most valuable feature is that its IPsec works perfectly."
"The most valuable feature is the WAN optimization."
"Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly. Additionally, the integration and interface are good."
"The most valuable feature is the WAN optimization."
"Technical support is very helpful."
"Fortinet-VM is more scalable than the hardware version. If you're using an appliance, there are limitations in terms of hardware specs. So if you want a more scalable firewall, you can get a VM and install it on a high-end server."
"The most valuable features of Fortinet FortiGate-VM are the ease of use, IPS system, application filter, web filtering, and email security. Additionally, there is a migration tool that other vendors do not provide. We only need to upload the configuration file to the tool, and it converts everything, except the passwords, and gives us the new configuration, which we can directly upload on the firewall. This migration process takes a maximum of 15 minutes."
"Its technical support is excellent."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"The initial setup is straightforward."
"The solution is scalable."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"Once you have Zscaler running you have access to configure it however you want."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Most of the features that Zscaler has to offer, we will deploy."
"Some of the software stability could improve."
"It does not have key authentication for admin access."
"One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."
"Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate."
"In the balance between links feature normally you can just choose one option to balance. It would be better for the solution to have more than one option, preferably three."
"The integration with third-party tools may be something that they should work on."
"Fortinet FortiGate is a firewall solution and once it's deployed, you can rest assured that your system is secure."
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."
"In the first two releases of FortiOS 5.6, we had some trouble with the SSL VPN service. Sometimes it stopped working, and the IPS daemon too."
"The price and licensing of the solution can be better."
"In the next releases, it would be nice to see central cloud management."
"Improvements are needed for the responsive UI and JIT traffic reporting."
"Areas for improvement would be application control and web filtering."
"Web filtering is a feature that needs some improvement. There should be some additional features to allow active users to change their own passwords."
"The licensing needs to be improved. We need longer licensing periods, especially for POCs and trials. It should be for six months. Right now, it's too short of a timeframe."
"The product needs to focus on cloud-nativeness and pricing."
"Its technical support services could be better."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"They do not provide a few components that are fundamental to differentiate the products"
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Data Leak Prevention is only for web filtering and there is no protection for email."
Fortinet FortiGate-VM is ranked 9th in Firewalls with 113 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Fortinet FortiGate-VM is rated 8.4, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Fortinet FortiGate-VM writes "An easy-to-manage and configure tool that provides ample documentation to help with the setup phase". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Fortinet FortiGate-VM is most compared with Azure Firewall, Palo Alto Networks VM-Series, Fortinet FortiOS, OPNsense and Cisco Secure Firewall, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, OPNsense and Sophos XG. See our Fortinet FortiGate-VM vs. Zscaler Cloud Firewall report.
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