We performed a comparison between Fortinet FortiMail and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Does a thorough job of examining email and URLs for malicious content."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The email protection is excellent, especially in terms of anti-phishing policies."
"There are several features that I consider valuable."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"FortiMail is a stable product."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"It is a scalable solution."
"The important feature is the application control, which makes administration much easier. It also has an intrusion prevention feature. There's also the wireless functionality, which works well with Huawei devices."
"The GUI isn't hard to use. When we do a demo and explain the features of Fortinet products to our customers, they understand very quickly. They can easily manage their systems without us."
"The user quarantine feature in the solution is good...It is a stable solution."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"The most valuable features are the endpoint defense features, it is very secure."
"I like that Trend Micro ScanMail is very effective and quite strong."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"Its integration with mail platforms is valuable."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"High Availability needs improvement."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"Sometimes, the tool flags legitimate incoming traffic as spam."
"What's missing in Fortinet FortiMail is some sandbox information for some of the emails. It's probably configuration-based, where it could be configured on some emails. For example, there was malware in some emails that weren't detected in some of the Fortinet FortiMail sessions, but it should have been configured from my company's end to better catch scam emails, but overall, the solution is okay. At the moment, my company is okay with the current Fortinet FortiMail offerings, but in the past, because of a lack of understanding, my team wasn't able to quickly implement the geographical IP blocking feature. It was time-consuming to implement that feature, but that wasn't a fault of Fortinet FortiMail. The issue was from my team's end, but just by emailing the support team, that issue was resolved, so right now, there isn't any additional feature I'd like added to Fortinet FortiMail."
"Issues with the current email search functionality."
"The solution lacks to provide more visibility when there is a problem, and it needs to be tracked."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The sandboxing part can be improved."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro ScanMail is ranked 28th in Anti-Malware Tools with 5 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro ScanMail is rated 6.6. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro ScanMail writes "Simple to use but lacks security in certain areas". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Microsoft Defender for Endpoint, CrowdStrike Falcon and Cisco Secure Email.
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