We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The clean and colorful UI and easy to use options like snooze and active times."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"The initial setup was not complex."
"The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools."
"Zabbix is scalable."
"The solution allows for good integration with other products."
"Zabbix is an excellent performance monitoring tool."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"The Wi-Fi side needs improvement."
"Mobile phone integration is probably not as rich as it could be."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"Zabbix is not easy to configure, and upgrading is also an issue."
"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The stability could be better."
"If you want to use all of the features then you have to pay a licensing fee."
"The performance reporting could be improved."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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