We compared TeamCity and GitLab based on our user's reviews in several parameters.
Overall, TeamCity users have expressed the need for improvement in areas such as user interface, documentation, integration capabilities, and performance. On the other hand, GitLab users find the pricing, setup cost, and licensing reasonable and flexible. Enhancement suggestions focus on user interface, performance, and project management features. GitLab's customer service is highly praised, while TeamCity users have highlighted its positive impact on project management and efficiency.
Features: TeamCity stands out for its seamless integration with various build tools, intuitive interface, efficient project management, extensive customization options, and strong support for test management. Meanwhile, GitLab is appreciated for its robust version control, collaborative tools, powerful CI/CD pipelines, comprehensive issue tracking system, customizable workflows, and security measures.
Pricing and ROI: The setup cost of TeamCity and GitLab differs in terms of users' satisfaction. TeamCity's setup cost is manageable without complications, whereas GitLab offers easy and straightforward setup. As for licensing, TeamCity has a straightforward process, while GitLab provides flexible and convenient options., The ROI from TeamCity is praised for its positive impact on project management, increased efficiency, and improved collaboration. GitLab users express satisfaction and highlight the platform's valuable investment for their projects or businesses.
Room for Improvement: TeamCity could improve its user interface and support for integration with other tools, as well as provide more detailed documentation. Users also desire better performance and responsiveness. In comparison, GitLab could enhance its user interface, navigation, performance for larger projects, project management features, and code review process.
Deployment and customer support: User feedback for TeamCity suggests that the duration to establish a new tech solution varies depending on circumstances. Some spend 3 months on deployment and an additional week on setup, while others spend a week on both. GitLab feedback also varies, with some spending 3 months on deployment and a week on setup, and others spending a week on both., Customers have expressed satisfaction with the customer service in TeamCity. Meanwhile, GitLab's customer service is highly praised for its prompt assistance, effective troubleshooting, helpful guidance, and dedication to assisting users. GitLab also offers detailed documentation and a strong community for collaboration.
The summary above is based on 52 interviews we conducted recently with TeamCity and GitLab users. To access the review's full transcripts, download our report.
"The merging feature makes it easy later on for the deployment."
"I have found the most valuable feature is security control. I also like the branching and cloning software."
"The solution's most valuable feature is that it is compatible with GitHub. The product's integration capabilities are sufficient for our small company of 35 people."
"I like that it's easy to deploy our services over GitLab. The customer support is also good with a really active community. You have a lot of support that you can get online with your stack. That is probably one of the benefits of using GitLab. It's also really fast."
"For us, Gitlab's most valuable feature is the integration with Cypress. We're using Cypress as an automation tool, so we're using GitLab as a tool for running in parallel."
"I like GitLab's security and SAS tools."
"The most valuable feature of GitLab is the automatic merging of code."
"Key features allow creation of well-presented Wiki that includes ideas, development, and domains."
"TeamCity's GUI is nice."
"It provides repeatable CI/CD throughout our company with lots of feedback on failures and successes to the intended audiences via email and Slack."
"TeamCity is a very user-friendly tool."
"One of the most beneficial features for us is the flexibility it offers in creating deployment steps tailored to different technologies."
"TeamCity is very useful due to the fact that it has a strong plug-in system."
"Using TeamCity and emailing everyone on fail is one way to emphasize the importance of testing code and showing management why taking the time to test actually does saves time from having to fix bugs on the other end."
"We would like to see better integration with other version controls, since we encountered difficulty when this we first attempted."
"The integration is a valuable feature."
"The user interface could be more user-friendly. We do most of our operations through the website interface but it could be better."
"Perhaps the integration could be better."
"I would like to see better integration with project management tools such as Jira."
"I would like to have some features to support peer review."
"The solution does not have many built-in functions or variables so scripting is required."
"GitLab would be improved with the addition of templates for deployment on local PCs."
"I rate the support from GitLab a four out of five."
"I would like to see security increased in the future. A secure environment is very important."
"REST API support lacks many features in customization of builds, jobs, and settings."
"The upgrade process could be smoother. Upgrading major versions can often cause some pain."
"We've called TeamCity tech support. Unfortunately, all their tech support is based in Europe, so we end up with such a big time crunch that I now need to have one person in the US."
"If TeamCity could create more out of the box solutions to make it more user friendly and create more use cases, that would be ideal."
"Their online documentation is fairly extensive, but sometimes you can end up navigating in circles to find answers. I would like them (or partner with someone) to provide training classes to help newcomers get things up and running more quickly."
"I need some more graphical design."
"Last time I used it, dotnet compilation had to be done via PowerShell scripts. There was actually a lot that had to be scripted."
"I would suggest creating simple and advanced configurations. Advanced configurations will give more customizations like Jenkins does."
GitLab is ranked 1st in Build Automation with 70 reviews while TeamCity is ranked 6th in Build Automation with 25 reviews. GitLab is rated 8.6, while TeamCity is rated 8.2. The top reviewer of GitLab writes "Powerful, mature, and easy to set up and manage". On the other hand, the top reviewer of TeamCity writes "Build management system used to successfully create full request tests and run security scans". GitLab is most compared with Microsoft Azure DevOps, Bamboo, AWS CodePipeline, SonarQube and Jenkins, whereas TeamCity is most compared with CircleCI, Jenkins, Harness, Tekton and GitHub Actions. See our GitLab vs. TeamCity report.
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