We performed a comparison between Google Workspace and IceWarp based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is email."
"The most valuable feature of Google Workspace is the sheets and documents."
"It's stable. There isn't really any downtime."
"The implementation was very easy."
"Everything is synchronized across every single device you use to access G Suite. That is why we like it."
"There are several online forums and a lot of support materials online."
"The solution offers very good email. It's a very good email provider."
"All the Microsoft Office features are available in Google Workspace."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution's voice services work well for our company."
"The groupware module is the most valuable feature."
"The solution has a very good log-in to the UI when compared to other solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution could improve the Google Cloud identity login to laptops that sometimes do not work. The collaboration for Google sites, they are not equivalent to others, such as Sharepoint."
"Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer."
"Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available."
"The UI could be simplified and made more user friendly."
"With the Internet of Things, a platform that integrates well with others would be even better."
"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."
"The solution could always be more secure, although that doesn't affect me so much."
"The UI could be more graphic and sassy, but otherwise, it is quite functional."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Our customers sometimes have problems receiving mail."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
Google Workspace is ranked 1st in Email Applications with 92 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Google Workspace is rated 8.2, while IceWarp is rated 8.6. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, ProtonMail, Google Cloud Storage and Amazon WorkDocs, whereas IceWarp is most compared with Zimbra Collaboration, Microsoft Exchange, Zoho Mail, KerioConnect and Microsoft Exchange Online. See our Google Workspace vs. IceWarp report.
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