We performed a comparison between IceWarp and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its price is the most valuable. It is definitely one of the lowest price solutions."
"It's scalable and stable."
"The solution's voice services work well for our company."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"It has great communication capabilities for team chatting and web conferences."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"An effective, functional, very good tool for controlling resources."
"The solution has a very good log-in to the UI when compared to other solutions."
"It's a very user-friendly application. The mail server is also valuable when compared to other services like SquirrelMail."
"It is user friendly."
"The backup and archiving features are valuable, it is user friendly too."
"On-premises Microsoft Exchange is good because it protects data privacy."
"It is stable."
"The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"One of the most valuable features of Microsoft Exchange is its security."
"The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"They could improve on the search function, it takes too much time."
"Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."
"The only thing that could be improved is the pricing."
"Microsoft Exchange could improve by being more secure. We are always looking to have more security."
"The solution should be easier to deploy."
"I would like to see Microsoft Exchange improve their documentation."
"The security features could be improved. There should be a better policy management system."
IceWarp is ranked 6th in Email Applications with 15 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. IceWarp is rated 8.6, while Microsoft Exchange is rated 8.4. The top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". IceWarp is most compared with Google Workspace, Zimbra Collaboration, Zoho Mail, KerioConnect and Microsoft Exchange Online, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Veritas Enterprise Vault. See our IceWarp vs. Microsoft Exchange report.
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