We performed a comparison between HashiCorp Terraform and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important thing for me is the autopilot feature."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The performance of Microsoft Intune is good."
"Maturity makes it a stable product."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The environment is very good. That's awesome."
"The most valuable aspect of this solution is the coding of our infrastructure. You can code it once and run it multiple times."
"The most valuable features of Terraform are leveraging public modules for EKS, KMS, and ECR."
"HashiCorp Terraform is highly stable."
"The most valuable feature of Terraform is the ability to use it as a coding language because it works in a way that's similar to other coding languages."
"The most valuable features of HashiCorp Terraform are automation and management capabilities."
"Can be used across multiple cloud providers and multiple platforms."
"I like the function that shows me a preview of what is happening in the infrastructure."
"This solution makes it easy to control assets and upgrade all types of software."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"We can get the majority of what we need with this product and do not have to spend money on something else."
"The information available via KACE is up to date, critical to our normal operations, and has become the go-to tool of our IT teams for extended support."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."
"There is no catalog for mobile access management (MAM) security."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"It needs certificate provisioning for S/MIME purposes."
"Microsoft Intune needs to improve the initial login process."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Lacking in features such as Wi-Fi and network security."
"In future releases, I would like to see better integration with Apple products."
"The user interface could be easier for non-technical people."
"I would like to see a short-term option for a short-term plan."
"They have added a feature that helps us to import existing resources to our workspace, but if they can help us to create the code for the import, as well, then it would be a great addition."
"I initially found the initial HashiCorp Terraform difficult to comprehend. It's complex and not straightforward, requiring proper training to grasp it. Even someone with a background in networking or cybersecurity would need guidance from someone knowledgeable."
"The price of the solution could improve."
"The error logging could be better. Sometimes, when you try to set something on Terraform, it gives you an error, but you don't understand how the error has been logged."
"Terraform lacks in running script."
"The solution is missing a lot of properties for specific resources."
"Scalability is my primary concern right now."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"It could be designed a little bit more intuitively in terms of administration."
"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
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HashiCorp Terraform is ranked 7th in Configuration Management with 38 reviews while Quest KACE Systems Management is ranked 10th in Configuration Management with 38 reviews. HashiCorp Terraform is rated 8.6, while Quest KACE Systems Management is rated 8.8. The top reviewer of HashiCorp Terraform writes "Easy to use, technically strong, and great for multi-provider or multi-cloud environments". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". HashiCorp Terraform is most compared with Red Hat Satellite, SaltStack, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and BMC TrueSight Server Automation, whereas Quest KACE Systems Management is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Automox. See our HashiCorp Terraform vs. Quest KACE Systems Management report.
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