We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The App is the most valuable feature."
"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."
"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."
"This is a very stable solution which you can feel confident using."
"The installation and maintenance are good."
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"It is easy to maintain."
"It's centralized management, and you have access gateway to enter the the VMs from outside."
"It has improved our business because now we can run applications and it's easier for our students to do their exams."
"I use the solution in my company for the area of VDI, consisting of multiple applications and allowing users the flexibility to use the applications on mobile devices."
"Users can log in from anywhere and from a variety of devices."
"The most valuable features are that it is easy to use and easy to manage."
"Users can log in from anywhere and from a variety of devices."
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"The initial setup is complex."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"I think Citrix's support is good, but sometimes it is a little slow."
"Scalability depends on the server and the number of users in the organization."
"The product’s customization feature needs improvement."
"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."
"There is room for improvement in support. The response time could be faster."
"The initial setup was complex, and you need system experience to walk through it."
"There is room for improvement in security features."
"In the latest versions, the deployment of certificates on the console has been implemented. Although it is functional, it is not working as well as I would like. I hope this feature can be improved in the future."
"The solution’s stability and initial setup could be improved."
"User profiles are something that needs to be improved."
"They need to make troubleshooting, diagnostics, and error reporting a little better."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.