We performed a comparison between Citrix Virtual Apps and Desktops vs VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Citrix Virtual Apps and Desktops seems to be the more favorable solution. It is easier to deploy than VMware Horizon View, and users are happier with the technical support.
"The most valuable feature of Citrix Virtual Apps and Desktops is the security and it is easy to work with."
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"The App is the most valuable feature."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it."
"The product is stable."
"The most valuable feature of the solution is that it supports team clients."
"It has improved delivering applications to remote locations with its lower bandwidth utilization."
"The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did so and from which IP they connected. That makes it more secure."
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"The solution is secure."
"The solution includes good user profiles and policies."
"The initial setup is pretty straightforward."
"It has improved our business because now we can run applications and it's easier for our students to do their exams."
"It is a very stable product."
"The local hardware pass-throughs are valuable. I like being able to have access to local hardware."
"The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers."
"Ability to log in from anywhere and from a variety of devices."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"Templating the deployment process could use improvement. When you start, there are a large number of details that are quite client-specific, although they do share common themes. To get somebody up and running in a day is very difficult to do. They should streamline by use case."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."
"Using the app layering feature can be quite difficult and cumbersome."
"We have had issues with certain aspects, which is why we are looking for alternatives. For example, the firewall solution from Citrix is a bit complicated. Integration is hard."
"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."
"We would like to be able to provide VDI, a full desktop, to each of our users."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"There is room for improvement in security features."
"The storage expansion in the product is a bit difficult to manage, especially when I have to modify a storage requirement of a particular area since it comes across as a complex job."
"The customer service and support team could be better."
"The initial setup was not difficult but there is room for improvement."
"VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it."
"In VMware Horizon View, app volume is an area of concern where improvements are required."
"The system is not designed to allow the client to log in easily."
"The initial setup is a little complicated."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon View is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Citrix Workspace, Amazon Appstream, Amazon WorkSpaces, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS), whereas VMware Horizon View is most compared with VMware Horizon, Citrix Workspace, Microsoft Remote Desktop Services, VMware Workstation and VMware Fusion. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
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I think VMware Horizon View is a very solid product.
I think it is the most mature product on the whole spectrum. All virtual desktop environments require tuning for performance. Depending on the size of the company you don't need 1/10 of the bells & whistles that the vendors include. For example, I have a small environment - 70 employees. I don't use instant clones, personas, their analysis tools, ... Not only are they expensive (the tools) they overly complicate a complicated process. KISS.
I have honed down the environment to what is just needed. Most of the industry will tell you otherwise. And I do all this as a one-man IT department.