We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications."
"JIRA's technical support is absolutely fantabulous. I had used it in the past when I was working at my previous organization. And when we wanted to link it with a framework, they helped us out with the API we were looking for."
"We have not encountered difficulties with the scalability."
"We use Jira mostly for task coordination and assignment. Additionally, scrum methodologies defined work items and bug issues. If we create any bugs all of them are fixed."
"Jira has a good reporting system. It also has an API, so we can do all sorts of reporting."
"We can create multiple boards for the same product backlogs."
"The solution's most valuable features revolve around the dashboard view, which has a burndown chart indicating progress."
"Our company follows the Agile methodology for software development, and this product is one of the best tools for companies that do so."
"I personally found the defect tracking feature very useful in my ongoing project."
"The initial setup is straightforward. It's not too hard to deploy."
"You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between."
"By standardizing our template, we publish reports at the business unit level."
"We are able to use Micro Focus ALM Quality Center for test management, defect management, test process, test governance activities, and requirement management. We are able to achieve all of this, the solution is very useful."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"Lab Management is a valuable feature, because you have a 360 view."
"Easily integrates with Oracle e-Business Suite."
"The integration of Jira could improve. The solution should be able to integrate easily with other solutions, such as ERPs. There are times the solution can be slow and we have to reset it over and over again."
"The challenge which I frequently see from Jira is the label. When you search for a label sometimes, it suddenly disappears. If there's a mismatch due to all-caps or lower case, you won't be able to find it. It won't even come up as a recommendation or suggestion. That's something that can be really frustrating, as people create labels in their own specific ways and then no one else can find anything."
"In Jira, say on the team, no matter the methodology, it doesn't matter what I'm practicing, if I am using the tool for a while and I've compiled some sort of history. If I want to change my workflow, say my team is today using to-do in progress done, and tomorrow, I decide I want to use to-do in review and done, and I apply that new workflow, I have just now effectively lost all of my histories in terms of reporting."
"I would like our clients' IT group to be able to have oversight without setting up agents. We're managing tickets, and I'd like their IT group to see everything we're doing without having to set them up as agents. There should be a better way of managing their users. I've got such requests, but Jira is expensive, and it is difficult to pay an agent fee for somebody else to view these tickets. Currently, the only way in which I can do that is by setting a user up as an agent, and it becomes cost-prohibitive. They need to do a better job on ticket viewers."
"We'd like to see Jira have more integration with a development ID."
"When you first start to use the interface, it is confusing."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
"Scripts should be more readily available for implementing projects."
"ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach."
"It is pricey."
"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."
"The UI is very dated. Most applications these days have a light UI that can be accessed by pretty much any browser; QC still uses a UI which has a look almost the same for the past 20 years."
"Defect ageing reports need to be included as built-in."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"If they could improve their BPT business components that would be good"
"The solution needs to offer support for Agile. Currently, ALM only supports Waterfall."
More OpenText ALM / Quality Center Pricing and Cost Advice →
Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 259 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.2, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and OpenText UFT One. See our Jira vs. OpenText ALM / Quality Center report.
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Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.