Jira vs Microsoft Azure DevOps comparison

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Atlassian Logo
Read 259 Jira reviews
26,976 views|18,379 comparisons
90% willing to recommend
Microsoft Logo
25,110 views|19,203 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Apr 19, 2022

We performed a comparison between Jira and Microsoft Azure Devops based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While most Jira users find deployment to be straightforward, a handful of them express that the level of complexity varies. Users of Microsoft Azure Devops say deployment is easy and intuitive.
  • Features: Users find both Jira and Microsoft Azure Devops to have good stability and scalability.

    Jira users say the solution integrates well with other tools and is easy to use and implement. Reviewers would like to see a better way to capture metrics.

    Users of Microsoft Azure Devops like that it integrates well with other tools, and that it is customizable and fast. Reviewers mention the solution’s project management needs improvement and that they would like to see advanced API capabilities.
  • Pricing: Users of both solutions feel they are inexpensive.
  • Service and Support: Most users of both solutions relied on in-house tech teams for support when needed. However, the few users who did use the service and support found them to be helpful.

Comparison Results: Overall, users of both products seem to be satisfied with the solutions. Microsoft Azure Devops has slightly higher ratings because it is easy to deploy.

To learn more, read our detailed Jira vs. Microsoft Azure DevOps Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Kanban boards are most valuable""Scaling the product wouldn't be difficult.""Jira's collaborative features, such as comments, notifications, and real-time updates, facilitate better communication.""Overall, it is very intuitive. It is so lightweight and easy to use. It is easy to manage our product backlog and user stories, and it produces great reports.""Jira is designed for issue tracking, making the process much easier than traditional methods like paper-based tracking. It is number one for agile management.""Integrates with other components.""When combining Jira with Bitbucket, you have the possibility to ensure continuous integration and other functions which is highly appreciated by our software development team.""This is our way of communicating with different teams. We are a global company. I am based in San Diego, for example. A lot of the BAs are based in Paris. The development team is based in Minsk. We absolutely need to be in constant communication and on the same page."

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"Some of the valuable features are the interface and the workflows are easy to learn and to manage.""The reports have been most valuable. We have created some dashboards allowing us to be able to check our teams, their progress, and mission plans.""Some of the valuable features are the functionality and the wide range of capabilities.""Monitoring is most valuable.""It is a well-integrated product in terms of the development lifecycle.""Microsoft Azure DevOps has been very good for creating pipelines, and all the solutions for creating task management for developers and for the business.""This solution works with other Microsoft solutions pretty easily. It was easy to integrate everything into all the other tools that we were using. It integrates very seamlessly.""It's a great product for the CI/CD process."

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Cons
"I have noticed a problem with Jira in the Philippines. In the Philippines, there are only a few companies that offer local support, which is alarming.""Some of the customizations are definitely a little challenging.""Although it covers the overall requirements and measurements, it'll help if they had their own test execution feature.""I wish the whole workflow process was easier to set up. You put the requirements in and then you send it to the developer. They get a notification. Then they go into Jira.""We would like to see integration between Tempo and Jira.""I would love to have more features to make nice documents, like Release Notes or a feature overview, right from JIRA.""Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed.""I want the tool to integrate connectors."

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"The main issue that I have is the connection speed. Sometimes, the response is too slow. I am based in Taiwan, and I am not sure if it is because of broadband or something else. Its initial configuration is also a little bit difficult.""Microsoft could focus on refining the reporting and dashboard elements of Azure DevOps to improve it.""The interface is very bad.""The dashboards need bigger with better extensions and layouts. There isn't a workflow related to the statuses on the dashboard. It only lists the statuses. You can have one started, and once done, but everything in between is only in progress and could be in any order you want, it lacks flow.""There is only one key area of improvement for me. The new imaging thing is that there is DevOps, where security is important because it is always lasting. So, to integrate security in our DevOps, that would be nice.""I would like to see DevOps have the ability to give us something with a compatibility or traceability matrix.""There could more integration with other platforms.""There are some areas that need improvement such as tracking."

More Microsoft Azure DevOps Cons →

Pricing and Cost Advice
  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "It's a good tool, quite rich, it has a lot of features, and quite a lot of analytical capabilities which are built on top of it so that you can see how your projects are going and all that stuff. It's a good tool."
  • "There is a licensing fee of $6/user per month."
  • "The price is cheaper than Jira and some of the other competing tools."
  • "It is the least expensive product in this class."
  • "I find that the pricing is good, and it is competitive with the other vendors in the market."
  • "Microsoft Azure DevOps is free for up to five users and allows you to track a maximum of three projects."
  • "It is a subscription model and I only pay for what I use."
  • "The price of this solution is fair."
  • More Microsoft Azure DevOps Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvements. In addition, TFS seems complicated to use and I don’t think it has a very… more »
    Top Answer:The most valuable feature of the solution is task management.
    Top Answer:We have an MPN subscription for Microsoft Azure DevOps, and it's all included.
    Ranking
    Views
    26,976
    Comparisons
    18,379
    Reviews
    12
    Average Words per Review
    489
    Rating
    7.8
    Views
    25,110
    Comparisons
    19,203
    Reviews
    22
    Average Words per Review
    650
    Rating
    8.2
    Comparisons
    Also Known As
    Jira Software
    Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
    Learn More
    Overview

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    Microsoft Azure DevOps is a cloud service that enables developers to collaborate on code development projects and create and deploy applications quicker than ever before. The service helps unite developers, project managers, and software development experts through a collaborative experience while using the application. For the users' convenience, Azure DevOps offers the user cloud services through Azure DevOps Services or an on-premises service using Azure DevOps Server. In addition, it supports integration with additional services and adding extensions, including the ability for the user to create their own custom extensions. 

    Azure DevOps provides a variety of unified features that can be accessed through their web browser or IDE client, such as:

    • Azure Pipelines - Develop and deploy services to support ongoing application integration and delivery. Azure pipelines, which work with almost every project type and most languages, will automatically test code projects in order to make them available to others.

    • Azure Artifacts - Share packages and integrate package sharing between teams. Packages include NuGet, npm, and Maven, in addition to other private and public sources. Developers can now share and consume packages with other developers from different public registries.

    • Azure Repos - Offers source control of your code through Team Foundation Version Control (TFVC) or Git repositories. Developers can now keep track of any changes that are made in their code over the course of their project.

    • Azure Test Plans - Offers continuous and manual/exploratory app testing through several tools. Test Suites, or a collection of Test Cases, are grouped together in a container called a Test Plan.

    • Azure Boards - Provides a suite of Agile tools to track work, support planning, code defects, and general issues while using Kanban and Scrum software. Teams are in need of tools that are flexible and will help them grow. Azure Boards is a service that helps developers manage their software projects. 

    Benefits of Microsoft Azure DevOps

    Microsoft Azure DevOps offers many benefits, including:

    • A quick setup and easy deployment
    • An elastic scale
    • Exceptional security
    • No-maintenance operations
    • Effortless collaboration through domains
    • The ability to create and deploy products faster than traditional software

    Reviews from Real Users

    Microsoft Azure DevOps stands out among its competitors for a variety of reasons. Two major ones are its ability to forecast how long each task will take and the ability for users to follow the entire development process.

    PeerSpot viewers note the effectiveness of this solution. An executive chief operating officer for a cloud provider notes, “We can forecast tasks and the number of hours a task will take and can compare it with how long a task actually takes.” 

    Carlos H., a product and system director at SPCM, writes, “I think the most usable thing is that you can follow the whole progress of the development process. This makes it very useful for us.”

    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Alaska Airlines, Iberia Airlines, Columbia, Skype
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Financial Services Firm18%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Educational Organization42%
    Financial Services Firm8%
    Manufacturing Company8%
    Computer Software Company7%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm15%
    Energy/Utilities Company11%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company11%
    Financial Services Firm11%
    Government9%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise47%
    Large Enterprise43%
    REVIEWERS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    Jira vs. Microsoft Azure DevOps
    March 2024
    Find out what your peers are saying about Jira vs. Microsoft Azure DevOps and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 259 reviews while Microsoft Azure DevOps is ranked 1st in Application Lifecycle Management (ALM) Suites with 124 reviews. Jira is rated 8.2, while Microsoft Azure DevOps is rated 8.2. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Microsoft Azure DevOps writes "Good support, helpful management capabilities, and great Kanban boards". Jira is most compared with IBM Rational DOORS, OpenText ALM Octane, Rally Software, Polarion ALM and TFS, whereas Microsoft Azure DevOps is most compared with GitLab, TFS, Rally Software, ServiceNow Strategic Portfolio Management and OpenText ALM / Quality Center. See our Jira vs. Microsoft Azure DevOps report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.