We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"Our company follows the Agile methodology for software development, and this product is one of the best tools for companies that do so."
"I was able to do real-time reports myself without having to wait for data import."
"It is a good defect tracking tool. It has a lot of capabilities and functionalities. There are a lot of graphs and a lot of tracking. It can be sprint-driven if you want."
"Provides good output and is user-friendly."
"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."
"I think one of the most powerful features in Jira is the customization of fields and workflow."
"Easily integrates with Oracle e-Business Suite."
"Lab Management is a valuable feature, because you have a 360 view."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"The most valuable user feature that we use right now is the camera."
"The product can scale."
"You can plan ahead with all the requirements and the test lab set it up as a library, then go do multiple testing times, recording the default that's in the system."
"It is stable and reliable."
"As a system administrator, HPE ALM can be flexibly configured so that it can accommodate a variety of defined project lifecycles and test methodologies."
"When we use the plugin in Jira so, there are two different systems which we are working on, Jira and the X-ray plugin. The X-ray plugin should be incorporated into Jira because we have to fetch two reports. One report is faxed through Jira, and one can be faxed through X-ray. So there needs to be clarity about which the Jira team should reflect."
"We have gone through several version changes and some of those changes have not been intuitive. There was a learning curve and we had some complaints internally about the changes, such as the new interface."
"Could offer an improved user experience."
"The permissions can be challenging to get right."
"Its search and reporting can be improved. They are already nice, but they can be further improved."
"It should have Behavior Driven Development (BDD). There should be an option to add macros to help with that. A lot of people are using it now, and it would be nice if there was a way in there to be able to generate the BDD of commands whenever you're creating a story."
"The work items structure is not hierarchical and that needs to be changed. It's too flat."
"It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins."
"Is not very user-friendly."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system."
"The QA needs improvement."
"There are always new features and more support for new and legacy technology architectures with each release. But the bad news is a growing list of long-standing issues with the product rarely gets addressed."
"We have had a poor experience with customer service and support."
"As soon as it's available on-premises we want to move to ALM Octane as it's mainly web based, has the capability to work with major tests, and integrates with Jenkins for continuous integration."
"It needs Pure-FTPd WebUI and single sign-on."
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Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 17 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 17 reviews. Jira is rated 8.0, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "Stable with good documentation and needs very little maintenance". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "It is a stable solution, and customer service is its most valuable feature". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and Tricentis Tosca. See our Jira vs. OpenText ALM / Quality Center report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
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Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.