We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The application is easy to use, as it is friendly and graphic."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"It has helped us maintain a much higher uptime than we had previously."
"The most valuable feature is the ability to manage the application flow."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"New features are added often."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The ability to get CI information from AppPulse into OMi."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The browser isn't exactly reliable."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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