We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Mainly, this is a cloud-native product. So, there are zero concerns about managing the whole infrastructure on-premises."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place."
"Having your logs put all in one place with machine learning working on those logs is a good feature. I don't need to start thinking, "Where are my logs?" My logs are in a centralized repository, like Log Analytics, which is why you can't use Sentinel without Log Analytics. Having all those logs in one place is an advantage."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"The machine learning and artificial intelligence on offer are great."
"The Log analytics are useful."
"I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"The correlation feature is good."
"I value the event correlation of this product."
"It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service."
"Usability is the most valuable feature. The accessibility is quite good."
"It makes maintenance very easy."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"The most valuable feature is the reporting."
"It supports high availability, which is very helpful."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"Some of the rules are most valuable because you can be notified about various things, such as spyware or things that are going on in the internal network."
"This tool is simple to use."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"The reporting could be more structured."
"They should just add more and more out-of-the-box connectors. It is quite a new product, and it has a lot of connectors, and even more would be good."
"Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"We're satisfied with the comprehensiveness of the security protection. That said, we do have issues sometimes where there have been global outages and we need to raise a ticket with Microsoft."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"The learning curve could be improved. I am still learning it. We were able to implement the basic features to get them up and running, but there are still so many things that I don't know about all its features. They have a lot of features that we have not been able to use or apply. If they could work on reducing the solution's learning curve, that would be good. While there is a training course held by Microsoft to learn more about this solution, there is a cost associated with it."
"The KQL query does not function effectively with Windows 11 machines, and in the majority of machine-based investigations, KQL queries are essential for organizing the data during investigations."
"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The analytics feature is not reliable and needs improvement for more detailed analysis."
"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"We have pricing issues. ArcSight ESM may not be the most user-friendly option, and its interface is quite traditional. However, despite these aspects, we find it a good cybersecurity solution. It needs to improve the dashboards, documentation, and support as well."
"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."
"We'd like more customization capabilities."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"The company had to use a third party for the implementation of the solution."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar, Wazuh and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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