We performed a comparison between ArcSight Enterprise Security Manager (ESM) and SolarWinds Security Event Manager based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can fine-tune the SOAR and you'll be charged only when your playbooks are triggered. That is the beauty of the solution because the SOAR is the costliest component in the market today... but with Sentinel it is upside-down: the SOAR is the lowest-hanging fruit. It's the least costly and it delivers more value to the customer."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"The UI-based analytics are excellent."
"The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"There are some very powerful features to Sentinel, such as the integration of various connectors. We have a lot of departments that use both IaaS and SaaS services, including M365 as well as Azure services. The ability to leverage connectors into these environments allows for large-scale data injection."
"The data connectors that Microsoft Sentinel provides are easy to integrate when we work with a Microsoft agent."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"ArcSight is customizable. You can integrate just about anything. I also like the ease of use."
"Some of the benefits of using this solution are rapid correlation and near-time response on alerts."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"It is a robust product and has multiple valuable features."
"The solution is pretty stable."
"It makes maintenance very easy."
"The user interfaces are quite good and speedy."
"Stable solution with good customer service support."
"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"The most valuable feature is the ease of use for the end user."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"It supports high availability, which is very helpful."
"The most valuable feature of this solution is the visibility into both attempted and failed logins."
"Sentinel can be used in two ways. With other tools like QRadar, I don't need to run queries. Using Sentinel requires users to learn KQL to run technical queries and check things. If they don't know KQL, they can't fully utilize the solution."
"I would like Sentinel to have more out-of-the-box analytics rules. There are already more than 400 rules, but they could add more industry-specific ones. For example, you could have sets of out-of-the-box rules for banking, financial sector, insurance, automotive, etc., so it's easier for people to use it out of the box. Structuring the rules according to industry might help us."
"Microsoft should improve Sentinel, considering that from the legacy systems, it cannot collect logs."
"If Azure Sentinel had the ability to ingest Azure services from different tenants into another tenant that was hosting Azure Sentinel, and not lose any metadata, that would be a huge benefit to a lot of companies."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"Its implementation could be simpler. It is not really simple or straightforward. It is in the middle. Sometimes, connectors are a little bit complex."
"If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details."
"I can't think of anything other than just getting the name out there. I think a lot of customers don't fully understand the full capabilities of Azure Sentinel yet. It is kind of like when they're first starting to use Azure, it might not be something they first think about. So, they should just kind of get to the point where it is more widely used."
"In certain cases, this product does have false positives, which the company should work on."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"The initial setup could be more straightforward."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"It is quite complex and could use a better UI. So the improvement would be a simplification. It is pretty complicated to use. The architecture is not complex but the setup and use are."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"They also could improve the product by integrating user and identity behavior analytics."
"ArcSight ESM needs to improve performance, user interface, and automation."
"It is a very technical program. They can simplify it so that it isn't so hard to deal with."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"The company had to use a third party for the implementation of the solution."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"It can be difficult for users who are inexperienced with the solution."
"There is no correlation made between log entries, so no threat information is presented."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while SolarWinds Security Event Manager is ranked 21st in Security Information and Event Management (SIEM) with 24 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while SolarWinds Security Event Manager is rated 7.8. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "A comprehensive network security with robust technical capabilities, effective threat response, and centralized management". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and LogRhythm SIEM, whereas SolarWinds Security Event Manager is most compared with ManageEngine Log360, Splunk Enterprise Security, IBM Security QRadar, Wazuh and Microsoft Defender XDR. See our ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager report.
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