We performed a comparison between IBM App Connect and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When using IBM stacks, IBM App Connect is suitable and integrates well with other IBM products like WebSphere."
"It's a powerful application for collaboration. It has many features for customization and integration."
"The most valuable feature is the security."
"It has different type of interfaces that can integrate with companies."
"I would say that the most valuable feature is the array of connectors and integration tools."
"It has an efficient design flow."
"Very scalable, flexible, and user-friendly."
"It's stable to use, connect with the cloud, and to deploy."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"Webhooks are the most valuable feature of Zapier."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"The interface could be better."
"IBM App Connect should improve security features."
"The addition of string functionality would be a benefit, particularly in the ESQL space that IBM already uses internally."
"More connectors could be available for the product as some of the third-party software doesn't have default connectors."
"It is not easy to deploy. It requires someone with a high level of knowledge in the solution to deploy it, not just anyone can do it."
"The installation of containers could be simplified, as it currently requires a senior-level installer."
"They reply in one or two hours at most, but they could be better."
"The user interface of IBM App Connect can be a little bit more user-friendly, I would say because the first-time developer is onboarded while using IBM App Connect, he or she may get a little intimidated or daunted looking at all the options available or the pipelines, et cetera."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
IBM App Connect is ranked 11th in Cloud Data Integration with 21 reviews while Zapier is ranked 9th in Cloud Data Integration with 41 reviews. IBM App Connect is rated 8.2, while Zapier is rated 8.6. The top reviewer of IBM App Connect writes "Offers flexible adapters, good scalability but logging can be difficult at times". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". IBM App Connect is most compared with IBM Cloud Pak for Integration, Mule Anypoint Platform, webMethods Integration Server, TIBCO BusinessWorks and BMC Data Management for IMS and DB2 on zOS, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io and Coefficient. See our IBM App Connect vs. Zapier report.
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