We performed a comparison between IBM Blueworks Live and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The licenses are transferrable between different users."
"The solution is stable. All the refreshes run very well."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"This is one of the best solutions and it is easy to implement."
"The most valuable feature is probably the nature of it."
"The most valuable feature for me is usability."
"I use SAP Signavio Process Manager to model processes to the former operating model."
"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."
"The solution is user-friendly."
"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"The initial setup is neither straightforward nor complex however you do need to know what you are doing."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"The objects that the solution creates are not unique."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"I would like to see more predictive analytics. The tool already has all the process maps, but it could offer a more proactive improvement offering. For example, they could put a little bit more machine learning behind it."
"I would like to be able to link a single word within a textual description directly to the glossary."
"There could be something more on the reporting side of it for the processes you have captured or processes that might be work in progress to see where to target your effort because you don't always have lots of resources to spare"
"I find it difficult to figure out how I can better align this solution with my KPIs."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"The licensing model could be better."
"The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 57 reviews. IBM Blueworks Live is rated 8.2, while SAP Signavio Process Manager is rated 8.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". IBM Blueworks Live is most compared with Visio, Lucidchart, ARIS Cloud, Camunda and Sparx Systems Enterprise Architect, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Lucidchart. See our IBM Blueworks Live vs. SAP Signavio Process Manager report.
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