We performed a comparison between IBM Cloud Identity Service and Microsoft Entra ID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"Azure Active Directory is a very simple utility to use, it has very good visibility and transparency, and an easy-to-use panel."
"I like Entra's ability to integrate the Active Directory with third-party solutions. It's straightforward. I like the ability to define third-party systems and make the AD the primary identity provider."
"The security features are great. They will report in advance to you in the case of suspicious activity."
"The best thing about Active Directory is its compatibility. It works with lots of third-party vendors. We're using multiple products, and they're all integrated with our Active Directory."
"We have not had any formal issues with scalability."
"It has made our work easier in that it’s simplified everything for us."
"Two very important features in terms of security are governance and compliance through the Conditional Access policies and Azure Log Analytics."
"The user functionality enables us to provide different levels of access, across many applications, for each user. We can customize the access level and set a security level in connection with that access. For instance, we can require MFA. That is a feature that helps enhance our security posture a lot."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"I think the documentation and configuration are both areas that need improvement."
"Allowing for more customization would be very useful. There is a limited metadata capability. When you look at a user, there are only six pieces of information you can see, but organizations are way more complex, so having that metadata available and being able to use that for dynamic user groups and other policies would be very helpful."
"The only improvement would be for everything to be instant in terms of applying changes and propagating them to systems."
"The technical support has room for improvement."
"From an admin perspective, I would like to see improvement in the Microsoft Graph API."
"When it comes to identity and access life cycle management for applications that are run on-premises, as well as access governance, if those kinds of capabilities could be built into Azure Active Directory, that would be good."
"When we add some user groups, at times they will not be properly configured. Also, sometimes Azure AD is not aware of the group policy, like the control, device functions, and settings, in detail. For example, you cannot configure these settings through mobile devices. It doesn't provide the flexibility to do that. The other challenge is that a third-party application may provide access without authorization."
"One thing that bothers me about Azure AD is that I can't specify login hours. I have to use an on-premises instance of Active Directory if I want to specify the hours during which a user can log in. For example, if I want to restrict login to only be possible during working hours, to prevent overtime payments or to prevent lawsuits, I can't do this using only Azure AD."
Earn 20 points
IBM Cloud Identity Service is ranked 24th in Identity and Access Management as a Service (IDaaS) (IAMaaS) while Microsoft Entra ID is ranked 1st in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 190 reviews. IBM Cloud Identity Service is rated 8.0, while Microsoft Entra ID is rated 8.6. The top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". IBM Cloud Identity Service is most compared with , whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Okta Workforce Identity.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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