We performed a comparison between IBM Cognos and Software AG ARIS Process Mining based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools."A drag-and-drop interface for selecting creating ad hoc reports makes this product very easy to use."
"The most valuable features are Report Development (Functionality) and Information Distribution (Flexibility)."
"For planning, forecasting, in-boxing, modeling in general and for predicting numbers and doing work analysis, they are excellent."
"If they want dashboarding, storytelling, and analyzing why KPIs are met or not, then Cognos is a better candidate than Qlik Sense."
"A positive feature is Report Studio, where we create beautiful, complex reports."
"When it comes to decision-making, the product is very useful and used in many departments since a lot of people prefer the reports to be generated by IBM Cognos."
"We are able to generate quality reports easily which allows us to decrease response time."
"We use IBM Cognos for enterprise analytics and reporting."
"The interface is simplified and easy to use."
"One feature I found really cool was the Conformance Engine."
"I have found Software AG ARIS Process Mining scalable."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"There are some problems with how Cognos handles huge data sets and when connecting with multiple sources and searching the data."
"IBM Cognos's error messages seem to be a bit ambiguous. An error will be encountered and a message will be sent out very ambiguous and after investigating the error message it could be any number of issues. There was never a direct answer to the question or a direct answer to the error messages. Sometimes it would be a generic error message for 21 different solutions. It wasn't very specific, which required a lot of digging around and trial and error trying to fix the problem. The messaging in their error messaging is something needing improvement."
"I don't like that when we use Colab packages, we get less functionality. For example, you can make groups of data with Excel or with the data sets from the packages, but when you use the Colab packages directly, you can only group the data when you analyze it with Analysis Studio. I think Cognos needs to improve more on this functionality."
"Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently."
"There are some small features that are missing. It would be nice if the graphics were better. You can use external sources for charts, but it's quite complex to use and not easy to implement. If you want a new chart, you can download it from multiple tools and implement it into IBM Cognos."
"IBM Support can be slow at times, but they can usually deliver in a timely manner."
"The data uploads that we do, such as Excel files, have a lot of restrictions. If we can make it a bit more user-friendly, allowing us to have more flexibility it would be a great help."
"The high cost of a license makes it hard to scale up on a budget."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
"There should be a single site for modeling and mining."
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IBM Cognos is ranked 7th in BI (Business Intelligence) Tools with 132 reviews while Software AG ARIS Process Mining is ranked 14th in Business Performance Management with 6 reviews. IBM Cognos is rated 8.0, while Software AG ARIS Process Mining is rated 8.8. The top reviewer of IBM Cognos writes "Improved the quality of our KPIs, while reducing calls to the IT department". On the other hand, the top reviewer of Software AG ARIS Process Mining writes "An easy-to-use interface with quite good learning center and documentation". IBM Cognos is most compared with Microsoft Power BI, Oracle OBIEE, Tableau, SAP BusinessObjects Business Intelligence Platform and Oracle Hyperion, whereas Software AG ARIS Process Mining is most compared with Celonis, SAP Signavio Process Intelligence, UiPath Process Mining and Anaplan.
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