We compared IBM Spectrum Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"This solution has improved our organization through better file and database recovery."
"In the past, one of the most valuable features, and the biggest advantage, was the incremental forever feature. Not many other backup vendors provided that. In the pre-virtualization environment, it was very robust and simple technology, especially writing to tape."
"We have a very good team of administrators who know the product perfectly and are able to manage it on a day-to-day basis."
"It scales from very small to very large. It is easily the most scalable product out there."
"The MN backup for a cluster is most valuable because it has made backing up the GSF as a zero-file system easier. I like its stability a lot. Over the years, I very rarely had a problem with it."
"Data reduction definitely reduces costs, not only software costs, but from the infrastructure needed."
"The most valuable feature of the solution is application-aware backups."
"All other products contain the same features, but when I'm backing up an IBM Power server I feel more comfortable with IBM Spectrum Protect because it's the same vendor."
"Another big attraction is the near zero RPO. A lot of other products have minutes, half-hour, or an hour RPO. We have proof indicating that Zerto is near zero, or a matter of minutes, as far as the RTO is concerned. So again, that's another attractive offering where you can actually fail something over and bring that back up in a target location in a matter of minutes. Meaning very little data loss as far as recovery time. It's fantastic."
"The test features have been really good for us. Our DR testing goes very quickly and easily now for all our stuff with Zerto. We have our priority recovery process, where we cover our databases for our app servers and web servers. All our teams pretty much get their VMs very quickly. The RPOs are very low."
"The simplicity of use is valuable. It is easy. We just click Failover and do it. It is pretty straightforward. If someone wants to do a test failover, they log in to the console and do a test failover"
"In terms of the most valuable features, having the failover tests where you can see where your actual RTO and RPO would be is really nice, especially for the management level. I really liked the ease of when I need to do a file or folder restore off the cuff. Usually, it takes me less than five minutes to do it, including the mounting of the actual image. That was one thing with Unitrends, it was a similar process but if that backup had aged off of the system, then you had to go to the archive and you find the right disks, load them in, and then actually mount the image."
"The most valuable feature is how simple it is to implement and how quickly you can get up and running at the second site. The solution is also extremely easy to use, for example, You just log onto the console and you can do a test failover with a few clicks."
"The replication feature where it constantly replicates and sees that data is always in sync is valuable."
"You can set the number of days a VM can be rolled back in case of corruption or virus infection."
"Zerto's user-friendliness is valuable."
"It needs some software upgrades to fix some of its current bugs."
"They need to do a better job on Windows, because if you are running Windows, the scalability is more limited than AIX and Linux."
"We are having a balance issue between the reclamation and the backup function. It has to take the space back from the tapes before it can record to those tapes, but sometimes those two processes are overlapping."
"They do not have a unified GUI, they only work on CLI and operations center, which is really complicated for the installation and configuration."
"Replication of data could be more user friendly."
"The deduplication must be perfect, and thus should be improved."
"It does what we need it to do, but it could be better with VM backups. It could be better integrated with virtual machines or VM backups, but that's why they have their Plus out now. Plus version is more geared toward VM backups. The regular version is more for endpoint clients."
"I would like to see integration with Copy Data Management, which is an IBM product. Right now, these two products are siloed, so if these two become integrated, the product would become a bit of a powerhouse."
"I would like to see some improvements with APIs going into the cloud so that they can more natively orchestrate the migration point-to-point without special hands-on configuration. Azure does some of that natively by having an agent on the VM, but Zerto could improve on its APIs into Azure or Google so that spinning up works more natively in that environment. It would make things smoother."
"It is difficult to manage failing over between sites if you are at the site that was impacted."
"We'd like to be able to migrate data without its operating system or any other functionality and without having to go through a virtual machine or server."
"There are quite a few elements in the long-term retention areas that I wish were better. The bio-level recovery indexing of backups is the area I struggle with the most. That's probably because I desire to do tasks that ordinary users wouldn't do with the solution. The standard medium to large customer would probably never ask for anything like I ask for, so I think it's pretty good the way it is. I'm excited to see some of the new improvements coming in the 9.5 version. Some of the streamlines and how the product presents itself for some of the recovery features could be better."
"The backup end of this solution could be improved. We tried using it as a full backup solution and it took way too long to complete at least one backup."
"One thing I would like to see in their roadmap is introducing long-term storage in the cloud such as Azure or AWS. They can make it more seamless."
"There should be an automatic installation in a cluster. When I add a virtual client or ESX source to the cluster, it should automatically install that. There should be automatic installation. Currently, I have to do that manually."
"It would be helpful if the reports can be generated periodically, on a schedule."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. IBM Spectrum Protect is rated 8.0, while Zerto is rated 9.0. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and Dell PowerProtect DD (Data Domain), whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our IBM Spectrum Protect vs. Zerto report.
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