We performed a comparison between IBM Tivoli Asset Management for IT and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"The ease of usability is the most valuable feature. It's user-friendly."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."
"The solution effectively handles inventory management, deployment, and reporting."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"The cloud account management is a valuable feature."
"The tool's most valuable features are easy patch management and software deployment."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"The solution’s initial setup is complex and technical support is not good enough."
"Devices like smartphones and tablets are managed very well on VMware, however, they are absent in SCCM. I could configure iPad from the VMware site and it was done very easily. It should be just as possible on SCCM."
"I would like to see more automation."
"The App to upgrades to the server needs to be improved."
"There is no asset management package included."
"The deployment process is lengthy and should be quicker to complete."
"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"
"The ability to integrate MDM would be great."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
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IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. IBM Tivoli Asset Management for IT is rated 7.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". IBM Tivoli Asset Management for IT is most compared with ServiceNow and BigFix, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Microsoft Intune, BigFix and Tanium.
We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
