IceWarp vs Webroot Web Security [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IceWarp
Average Rating
8.6
Number of Reviews
15
Ranking in other categories
Email Applications (6th)
Webroot Web Security [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

NR
Apr 7, 2023
A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users
Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support team. IceWarp doesn't offer the same support to its users as Google or Microsoft. The email features, attachment features, and how quickly one can receive emails are some areas of concern in the solution. Microsoft 365 can be configured onto the mobile phone and has better integration with Microsoft Teams. For improvement, IceWarp should try to compare themselves with the other email providers like, you know, Google Workspace and Microsoft 365 and see if they can achieve those features to fill the gaps that they have in their tool. Also, the tool's ability to configure with mobile and the support provided for the product's operation on mobile should be improved. The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes. This was something that my system engineer told me. So, that's why we have to add storage to the tool and increase the mailbox size since it does not allow or integrate with the vault.
it_user504504 - PeerSpot reviewer
Sep 27, 2016
We have not had a single infection reported since we installed the tool
Deployment Small footprint Webroot is a cloud-based endpoint protection application. The agent is under 1MB, and you do not notice it running, even when it is scanning. There is not much to improve on. We have been using this solution for over two years now. We have not had a single infection…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"It is definitely one of the lowest price solutions."
"The license is based on the number of users."
"Costs far less than other solutions."
"The solution is priced well."
"I would rate the pricing and eight out of ten."
"Our licensing is on a yearly basis. There were no additional costs."
"Pricing and licensing is very competitive and in some cases, cheap."
"The solution is inexpensive which is its main benefit."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Insurance Company
7%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with IceWarp?
Support should be improved. Most of the time, the queries are not resolved within the SLA.
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Comparisons

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Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
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