We performed a comparison between iGrafx Process360 Live Platform and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Simulation is most valuable."
"It has simplified compliance with regulations and company standards."
"We found the technical support to be helpful."
"Provides a valuable BPMN feature."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"Every module sets up the same information in a unique repository."
"The platform is stable."
"An advantage is its accessibility."
"It is very interactive."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The most valuable feature is that the software controls everything from a single management window."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The price could be more competitive."
"With iGrafx, the implementation and the licensing were pretty complex."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be nice to have a Spanish user interface available to us."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The initial setup is a little complex."
"The solution lacks additional models compared to other tools."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"Better documentation and training would be helpful."
"An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
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iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 36 reviews. iGrafx Process360 Live Platform is rated 8.4, while MEGA HOPEX is rated 7.8. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Lucidchart, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Avolution ABACUS. See our MEGA HOPEX vs. iGrafx Process360 Live Platform report.
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