We performed a comparison between Infor CloudSuite and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"The customization capabilities of CloudSuite Industrial are also there."
"I can verify and provide the overall financial aid report and also the management report."
"The solution is flexible, has a lot of functionality, and has the ability to deliver more security than other comparable solutions."
"In terms of its most valuable feature, I would say the finance module."
"SAP S4HANA is a robust solution."
"I find the Production Planning Cockpit (PPC) and Material Requirements Planning (MRP) most valuable modules."
"The functionality of SAP S4HANA is very good when comparing it to others, such as Oracle, Microsoft, and other ERP solutions."
"The scalability is excellent, especially on cloud deployment models."
"SAP S4HANA is a stable solution."
"The solution's support service could be better."
"It takes time to properly learn what the product can do."
"Pricing is always an area where there is room for improvement."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"They could include marketing automation for the product."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The resource usage could be improved - it's memory-hungry, so mid-range servers struggle to run it."
"While the solution contemplates a competitively priced model, its pricing could be cheaper."
"Planned Order List needs a change of screen."
"The procure-to-pay solution in the Contract Management angle could be better. If you look at it on Ariba, the Contract Management Life Cycle for Ariba is more robust. You can create documentation, SLAs, and NDAs. Apart from the procurement aspect of the contract, you have the legal side, but Ariba cannot do that. From what I've seen, the features of the procure-to-pay model in S/4HANA and their Contract Life Cycle Management side primarily focus on the procurement side. I believe it would be good if this solution could handle a part of the legal side. They will incorporate Extended Warehouse Management and Transportation Management into the S/4HANA cloud. Most big companies that use a solution like S/4HANA have a legal department within the organization. Suppose they can incorporate that to be in S/4HANA suites; I think it'll be good. It will be just like what we have with Transportation Management and Extended Warehouse Management. The user interface could be better. They have too much information on the interface, and our customers still keep complaining that it looks complex. Even though many things have changed, they still complain that the interface or the screen they see is a bit complex. It's only when they see the Fiori interface that their mind becomes a bit calm."
"The Capex and Opex could be improved."
"S/4HANA could be improved with better integration. At the moment, a main issue I see is that there's so much growth in the functionality, complementary modules, and cloud solutions which were acquired by SAP and which extend the functionality of the SAP ERP suite. It looks to me that they tend to acquire more and more functionality from acquisitions, but they don't invest enough effort into making them integrated with S/4HANA or ERP. I would say that the functionality is great, but integration is something which still needs more attention. Instead of focusing on acquisitions, they should invest, integrate, and better the existing portfolio of products in SAP. It would help us, as implementors, to have a more complex or compact solution."
"The theory-side of the solution needs to be improved."
"Technical support has been declining. They aren't as responsive as they used to be."
Infor CloudSuite is ranked 14th in ERP with 13 reviews while SAP S/4HANA is ranked 2nd in ERP with 72 reviews. Infor CloudSuite is rated 8.0, while SAP S/4HANA is rated 8.2. The top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, IBM Maximo and Microsoft Dynamics 365 Business Central, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Oracle E-Business Suite and Microsoft Dynamics 365 Business Central. See our Infor CloudSuite vs. SAP S/4HANA report.
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