We compared SAP ERP and SAP S/4HANA based on our user's reviews in several parameters.
Based on user feedback, SAP ERP is praised for its comprehensive functionality, efficient supply chain management, and excellent customer service. Meanwhile, SAP S/4HANA stands out for its real-time data analysis capabilities, intuitive user interface, and flexibility. Users highlight the need for enhanced customization in SAP ERP, while SAP S/4HANA could benefit from performance improvements and better system integration.
Features: The valuable features of SAP ERP include comprehensive functionality, ease of integration, robust reporting, and efficient supply chain management. In comparison, SAP S/4HANA offers robust functionalities, seamless integration, intuitive user interface, real-time data analysis, efficient business process management, improved efficiency, streamlined operations, accurate insights, flexibility, scalability, and a comprehensive set of tools for various industries.
Pricing and ROI: The setup cost for SAP ERP has been reported as manageable, ensuring a seamless implementation process. On the other hand, SAP S/4HANA has been praised for its reasonable setup cost, providing users with flexibility. Both products offer straightforward and transparent licensing terms., The ROI for SAP ERP has been positive according to user feedback, with satisfaction expressed for financial benefits and efficiency improvements. SAP S/4HANA also delivers a positive ROI, with users highlighting its efficiency, effectiveness, increased productivity, and cost savings.
Room for Improvement: SAP ERP requires enhancements in customization options, user interface intuitiveness, integration with other software systems, and performance. SAP S/4HANA needs improvements in performance with large data sets, a more intuitive interface, and better system integration.
Deployment and customer support: The reviews indicate that both SAP ERP and SAP S/4HANA have varying timeframes for implementing a new tech solution. Some users spent three months on deployment and an additional week on setup for both products. However, it is important to consider the context in which the users used these terms., SAP ERP receives high praise for its customer service and support, with prompt and knowledgeable assistance, personalized attention, and efficient problem resolution. SAP S/4HANA also provides excellent customer service, with prompt and efficient assistance, as well as a knowledgeable and friendly support team.
The summary above is based on 61 interviews we conducted recently with SAP ERP and SAP S/4HANA users. To access the review's full transcripts, download our report.
"MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time."
"The payroll solution and the localization for advances are valuable."
"It is a stable solution...Our company has experienced a return on investment using the solution."
"Continuing to use it enabled continuity of business."
"The solution is very stable."
"We like that we have real-time dashboard views."
"The solution has a lot of good integrated modules."
"The solution is very mature."
"One of the most valuable features is the in-memory database."
"In terms of its most valuable feature, I would say the finance module."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"I find everything I need in S4/HANA."
"It is a very scalable solution. We have enterprise-level businesses using this solution."
"I find the Production Planning Cockpit (PPC) and Material Requirements Planning (MRP) most valuable modules."
"The performance of the solution is excellent."
"The in-memory processing capability is most valuable."
"Sometimes the cost is not reasonable, such as in the case of budgeting."
"I do not have any notes for improvements."
"Lacks sufficient technical support with slow response times."
"Customizations are a bit expensive."
"It needs a more complete guidance with complete processes. Right now, it only has single transactions."
"The reporting feature could improve in SAP ERP. It could benefit from being more flexible."
"It would also help if it were more open, more flexible, with more standard products."
"I believe there's room for improvement in terms of user experience."
"The integration could be made a little simpler in terms of design and implementation."
"The scalability could be better."
"There should be an easier way to migrate customers from all versions to SAP S/4HANA."
"In an upcoming release of SAP S4HANA, chain management should be easier."
"During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track."
"The solution could have a better user experience. However, they are working a lot on the user experience and they have come up with various applications, such as mobile applications. This was lacking over the last two years."
"The solution is quite expensive."
"The Capex and Opex could be improved."
SAP ERP is ranked 1st in ERP with 100 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. SAP ERP is rated 8.2, while SAP S/4HANA is rated 8.2. The top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". SAP ERP is most compared with Microsoft Dynamics AX, Anaplan, SAP Business One, Infor M3 and Infor LN, whereas SAP S/4HANA is most compared with SAP Business One, Oracle Fusion Cloud ERP, Microsoft Dynamics 365 Business Central, Oracle E-Business Suite and NetSuite ERP. See our SAP ERP vs. SAP S/4HANA report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.