We performed a comparison between Infraon IMS and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The backup, restore, and comparison features are all good."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The feature that I like the most and the best part is the customization."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"The product provides intensive reports."
"The detections are fine when they work."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"I liked Network Configuration Manager. They had some pretty decent features there, and they also had pretty good monitoring and alerts."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"The Wi-Fi side needs improvement."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"Email support is a bit slow. Once you drop an email, it takes time."
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"The licensing for this solution is not straightforward and should be improved."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"The integration with various OEM products could be simplified."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"Real user and UI monitoring are not practical."
"The licensing model is confusing."
Infraon IMS is ranked 82nd in Network Monitoring Software while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. Infraon IMS is rated 8.4, while ManageEngine OpManager is rated 8.0. The top reviewer of Infraon IMS writes "Provides data accuracy for availability and policy harmonization". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". Infraon IMS is most compared with Zabbix and Microsoft Configuration Manager, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, SCOM and Nagios XI. See our Infraon IMS vs. ManageEngine OpManager report.
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