We performed a comparison between Instana Dynamic APM and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."With Instana, the interface and the UI are very simple to use."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"It is a stable solution."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"Its GUI is really good and it easy to understand for non-technical users."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"The overall capabilities are the most valuable."
"Very easy to implement."
"The reporting feature is good for us."
"The technical support is good at resolving issues."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"Real User Monitor has improved our productivity."
"They could improve the product’s dashboards and provide more dashboard options."
"The solution's monitoring is pretty weak and should be improved."
"The integration could be improved with more plugins or open API."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"This technology is considered to be older."
"Some issues with login errors."
"We would like to see support for non-Windows environments."
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Instana Dynamic APM is ranked 23rd in Application Performance Monitoring (APM) and Observability with 12 reviews while OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews. Instana Dynamic APM is rated 7.4, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, New Relic, Elastic Observability and IBM Application Performance Management, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.
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