We performed a comparison between Intercept X Endpoint and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"We find all features valuable. It has zero-day protection, which is the most valuable feature of Intercept X. We have Intercept X with EDR. EDR is a very important feature. It gives an idea about the source of a particular attack. An administrator gets to know everything, which helps in understanding the things that need to be done or protected in the organization. Based on this information, an administrator can decide what needs to open or allowed in the network. Without EDR, Intercept X is like an antivirus, and the administrator won't get to know the things going on at the organizational level. I recommend purchasing an EDR solution for every organization."
"The product is user-friendly."
"The most valuable feature of Sophos Intercept X is cloud management."
"Since it's cloud-managed, the solution is easy to administer, especially if the person using it is in a different geophysical location."
"The most valuable features of Sophos Intercept X are the minimal configuration needed for the end user and the central view of all the endpoints. There are plenty of tools to control and manage the endpoints. Additionally, there is the capability of connecting the endpoint to the CLI."
"Technical support is responsive and adept."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"This product integrates well with Sophos firewalls and should be seriously considered by Sophos Firewall clients."
"WatchGuard Threat Detection and Response is a reliable solution."
"The solution is very easy to use."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"The interface is very good."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The tool provides automated responses."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution is not stable."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The main real-time scanning takes most of the processing power of my notebook."
"As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of."
"The customer service and support could be improved in regards to response time. It could be faster."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"The product’s DDoS and AI features must be improved."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"Stability-wise, we had issues with some clients which had to be dealt with manually. The issue was with that installation part."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"The administrative UI/UX could be significantly improved."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"The ease of detecting where an issue is should be improved."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"I'd like a few extra features, especially around threat severity assessment."
"The solution is a bit confusing and there are unusual complications with setup."
More WatchGuard Threat Detection and Response Pricing and Cost Advice →
Intercept X Endpoint is ranked 4th in Endpoint Detection and Response (EDR) with 101 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. Intercept X Endpoint is rated 8.4, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Trend Micro Apex One, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, SentinelOne Singularity Complete, Trend Vision One and Huntress. See our Intercept X Endpoint vs. WatchGuard Threat Detection and Response report.
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