We performed a comparison between iServer and Visio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"We like the governance."
"The product has a valuable customized model."
"The solution is easily modified to suit your needs."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Good and effective reporting features, which help in decision making."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Putting details into the process flow and being able to link other objects into the diagrams are very helpful features."
"It's a very meat and potatoes type of product and isn't overly designed. It's very easy to find your way through the solution, as it's not too complicated."
"It's a very flexible solution."
"The tools tab within Visio has been amazingly useful, and it is updated quite frequently. Along with how Visio handles components and everything else, I would call it an easy-to-use tool."
"The diagramming and swimlane features allow for separating business functions."
"The most valuable features are process mapping and identifying responsibilities."
"The valuable feature about Visio is it has all the basic tools for creating processes."
"The most valuable features are that the user experience is simple, and it's customizable."
"The performance is slow, which is something that should be improved."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The migration tool needs to be included in the main package, and not as a separate license."
"There are other solutions out there that have a better user interface."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"The product only functions well professionally, with adding additional software for configuration."
"It needs hyperlinked or narratives for page flows to make demos more effective."
"It is not flexible in terms of functions and modeling deliverables. When you speak of processes, the program has to describe the activities and the deliverables. You have to tell your robots how to deal with and input something, and you should have something more flexible from this point of view."
"Microsoft should include Visio as part of their Office 365 offering."
"The solution's initial setup was a bit complex for me."
"The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi."
"It could use easier custom icon sets."
"Visio's scalability could be improved. I had a license through my school and it would have been great to be able to collaborate with more people."
iServer is ranked 13th in Business Process Design with 15 reviews while Visio is ranked 1st in Business Process Design with 101 reviews. iServer is rated 7.2, while Visio is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and iGrafx Process360 Live Platform. See our Visio vs. iServer report.
See our list of best Business Process Design vendors.
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