We performed a comparison between ITRS Geneos and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"I always appreciate Geneos's stability and ease of use."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"Splunk setup is easy and straightforward. "
"The search function for spam is like a google search. You just enter and it will quickly show you the results."
"Splunk has machine learning which is a valuable feature."
"The solution helped reduce our alert volume."
"It definitely does help with both auditing and as well as regular monitoring. SOC does more monitoring, but ES also gives you other features that are auditing-related. The dashboards are also beneficial."
"The flexibility of the search capability is most valuable. You can use it for more than just a basic log aggregator. It is powerful in that regard."
"The ability to rapidly diagnose problems in production and non-production, across hundreds of log files, is the most valuable feature."
"It has quite extensive support in terms of integration. If you want to do anything, there are tools for that."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"Mobile phone integration is probably not as rich as it could be."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"The ITA, the post-incident analytics, could be improved."
"It takes time to train people."
"The ingestion happens quickly, so you can run up the data costs if you use the default settings. It isn't a problem for government agencies in the Saudi market, but many of the corporations in India are small or medium-sized enterprises that cannot afford that kind of ingestion system."
"The setup time is quite long."
"It needs more formatting control without having to be an admin."
"The user access control could be much more granular, so that the admins can control r/w/x access for specific features of the product like dashboards, etc."
"The case management area of the ES could be improved. The ability to move cases through various stages and states. The ability to close a case would be key improvement."
"It will be helpful for customers if they can create some real-world cases, and we can find a case study to align with. I know that Splunk has tremendous potential. We only include a tiny piece of it. There is a lot of stuff that we need to learn. If Splunk can provide more real-time examples, that will be helpful for customers."
"Splunk does not build apps. They only go back and validate the apps that somebody has already built. They should have remote consulting support. They have a wonderful solution. They have 24/7 security. Nobody needs to depend on any third party and will therefore just buy Splunk on the cloud."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. ITRS Geneos is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and New Relic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our ITRS Geneos vs. Splunk Enterprise Security report.
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