We performed a comparison between ITRS Geneos and TruView based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"I always appreciate Geneos's stability and ease of use."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The clean and colorful UI and easy to use options like snooze and active times."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"Custom script toolkits"
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"The Wi-Fi side needs improvement."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"The main feature that needs work is the Dashboard designer."
"Mobile phone integration is probably not as rich as it could be."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews while TruView is ranked 54th in Network Monitoring Software with 16 reviews. ITRS Geneos is rated 8.2, while TruView is rated 9.6. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of TruView writes "We lacked visibility into network and app performance, so we chose Visual TruView to proactively manage our network". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog, whereas TruView is most compared with NETSCOUT nGeniusONE and Softinventive Lab Total Network Monitor. See our ITRS Geneos vs. TruView report.
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