We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"I always appreciate Geneos's stability and ease of use."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"It can send messages to our ticketing system."
"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."
"Zabbix is a cost-effective solution. We're a small organization with a few dozen devices to monitor, and it was available for free. We can see what we need. We haven't done an in-depth analysis on it, but we're currently okay with the product."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."
"Every new asset placed in the environment can be automatically detected, predicting human failures."
"We use it to monitor and manage our servers."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"The Wi-Fi side needs improvement."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"Having a more customizable interface and dashboard would be an improvement."
"The networking monitor is not too easy to work with."
"The product could be more secure and more stable."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"Zabbix technical support is sold separately."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 98 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios XI and Nagios Core. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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