We performed a comparison between ITRS Geneos and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The great advantage of this tool is real-time monitoring."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"There are lots of great features and functionality within the solution."
"The most valuable feature is monitoring."
"The best thing about Zabbix is the integration and the APIs that are included are very fast"
"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"The integration capabilities and APIs are the best part."
"The pricing of the product is reasonable."
"The Wi-Fi side needs improvement."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"It needs to be easier to configure, especially with the JMX plugins."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."
"Zabbix technical support is sold separately."
"We had some scalability issues with a large number of nodes."
"Zabbix isn't very good at automation just yet."
"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 100 reviews. ITRS Geneos is rated 8.2, while Zabbix is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana and Prometheus, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our ITRS Geneos vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Network Monitoring Software vendors.
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