We performed a comparison between Microsoft Intune and MobileIron UEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Intune has an edge in this comparison. It is a high performing product with a proven ROI. MobileIron does come out on top in the Support category, however.
"The company provides great customer service."
"It's effective in what it is able to achieve and it's easy to use."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"We have found the solution is capable of scaling."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The interface is complicated and not very easy to use."
"MobileIron UEM could improve the monitoring of devices."
"UI needs an upgrade, feels very outdated."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"Intune has limited integration with non-Microsoft solutions."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"The pricing can be expensive if you are not combining it with other products."
"There should be more focus on mobile device security and integration."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"Deploying an app can be a complex process due to dependencies."
Ivanti Neurons for MDM is ranked 5th in Unified Endpoint Management (UEM) with 5 reviews while Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 164 reviews. Ivanti Neurons for MDM is rated 7.4, while Microsoft Intune is rated 8.0. The top reviewer of Ivanti Neurons for MDM writes "Feature-rich, easy to use, and has responsive technical support". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Jamf Pro, Ivanti Avalanche, IBM MaaS360 and ManageEngine Endpoint Central, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Entra ID. See our Ivanti Neurons for MDM vs. Microsoft Intune report.
See our list of best Unified Endpoint Management (UEM) vendors.
We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hello Lahcen, I am posting this comment on behalf of one of our site users who is the Head of Infrastructure at his company. He says: One of the key differences is MobileIron is much more mature than Intune in some aspects. So you have much more granular controls in MobileIron if you need to. Microsoft Intune on the other hand is easier to use in my opinion and has most features that most organization needs. If you already have a Microsoft 365 Tenant or intend to have one, Microsoft Intune is really a no-brainer. Unless you need those super granular controls that only MobileIron or Airwatch has, you will want to keep Intune. Intune is much faster and easier to deploy if you know the solution well. I typically need 1 week to configure everything in a Tenant to manage IOS & Windows devices as long as the requirements are fixed before I start the configuration. There are not many Intune experts out there but it’s not that difficult to learn either. MobileIron is a much more complicated solution and has been adopted from an on-prem solution to start with so it has its legacies limitation too. Microsoft Intune started on the cloud right from the start so it does not have such issues.
The MobileIron UEM solution is now Ivanti and is divided into 3 areas: Client Management (EndPoint)-Mobile Management (MDM) and Desktop or workspace customization. Microsoft solutions are Defender Endpoint - Microsoft Intune (MDM and MAM). The advantage, if they are Windows, is because the Defender antivirus is managed in Defender EndPoint and the management or control of Android or Windows devices and application deployment With Intune; It is also complemented with Office 365. I hope to be helpful. https://www.ivanti.com/es/lp/uem/reports/gartner-magic-quadrant-for-uem