We performed a comparison between Ivanti Patch for Linux, UNIX, Mac and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is a stable product."
"The website development section is the most valuable feature of the solution."
"Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date."
"The solution is easy to implement."
"The most valuable feature of KACE is the mass package deployment. There are a lot of endpoint management solutions in the market. The way KACE responds is with the installation management feature, which is done in a very intelligent way, as well as scripting. It's wow. It's really wow. On top of that, there is a mass undeployment feature as well."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"Using this solution saves us lots of time, especially when it comes to performing updates."
"KACE’s knowledge-based articles are very good."
"The tool needs to improve its visual system."
"The solution can be quite expensive, compared to other options on the market."
"The better way to improve the solution is by working on an area where it lacks, which includes the migration part."
"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this."
"It could be designed a little bit more intuitively in terms of administration."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
More Ivanti Patch for Linux, UNIX, Mac Pricing and Cost Advice →
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Ivanti Patch for Linux, UNIX, Mac is ranked 15th in Patch Management with 4 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Ivanti Patch for Linux, UNIX, Mac is rated 9.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Patch for Linux, UNIX, Mac writes "With good website development capabilities, the solution also provides exceptional stability". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Patch for Linux, UNIX, Mac is most compared with Ivanti Security Controls, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform. See our Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management report.
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