We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Jira queries can be used for different types of deployment automation processes."
"Jira is designed for issue tracking, making the process much easier than traditional methods like paper-based tracking. It is number one for agile management."
"Jira can track projects, time management of assignments, and keep everything on schedule. The performance of the solution is good."
"The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view."
"I feel the strongest feature of Jira is its workflow engine. It helps us automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain."
"Jira is flexible and accessible for the end-user. It lets users track their requests. The look and feel are good for our purposes."
"With the help of Jira, tasks are less likely to remain stagnant for a long time. We always see them somewhere on the board."
"Transparency of development projects, as well as approval processes for some business projects, has improved massively."
"The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center."
"We can get an entire project into a single repository where we can view all the data in detail. This is where we keep all our test cases where everyone can reference them. This provides everyone access to the test cases and artifacts via the cloud. There is no need to contact anyone."
"From reporting to team management, everything is better now."
"It allows us to easily make linkage and dependencies, with plenty of integrations."
"I love linking/associating the requirements to a test case. That's where I get to know my requirement coverage, which helps a lot at a practical level. So, we use the traceability and visibility features a lot. This helps us to understand if there are any requirements not linked to any test case, thus not getting tested at all. That missing link is always very visible, which helps us to create our requirement traceability matrix and maintain it in a dynamic way. Even with changing requirements, we can keep on changing or updating the tool."
"The AI and functionality interface are useful."
"Ability to customize modules, particularly Defect Tracking module on company specific needs"
"It's easy to create defects and easy to sync them up with a developer. Immediately, once created, it will trigger an email to the developer and we'll start a conversation with the developer regarding the requirements that have not been matched."
"In terms of improvement, I think Jira (Jira Agile, specifically) can be made more user-friendly. Most of the time, when people are somewhat used to the process, they find it easy to work with. But the thing is, if I want to create a sprint, I'd like the ability for it to come out like a kind of board or something like that. For example, they could offer something like a wizard for users who want to quickly create a sprint on the spot with a few clicks. I think that could be useful."
"The initial setup was a bit problematic in terms of getting access to Jira. That goes for a few users, including me."
"There's a really steep learning curve for configuration."
"I find the dashboard to be Jira's most problematic feature."
"Based on the feedback from my admin, it is sometimes difficult to find some of the features. It is not a big deal, but its configuration interface can be improved to make it easy to find things."
"Sometimes, we create the same bug with two or three different Jira tickets in my company, which leads to duplication, making it an area where improvements are required."
"The thing I don't like is that it is hard to decide which dropdown options should be selected. When we try and submit it, it will state that there are certain mandates in place. It won't allow us to submit the form unless we fill out all the details."
"Could be more stable with more integrations."
"The UFT tests don't work very well and it seems to depend on things as simple as the screen resolution on a machine that I've moved to."
"Micro Focus is an expensive tool."
"We are looking for more automation capabilities."
"The UI is very dated. Most applications these days have a light UI that can be accessed by pretty much any browser; QC still uses a UI which has a look almost the same for the past 20 years."
"There needs to be improvement in the requirement samples. At the moment, they are very basic."
"Defect ageing reports need to be included as built-in."
"If they could improve their BPT business components that would be good"
"I'm looking at more towards something more from a DevOps perspective. For example, how to pull the DevOps ecosystem into the Micro Focus ALM."
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Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 259 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 197 reviews. Jira is rated 8.2, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and OpenText UFT One. See our Jira vs. OpenText ALM / Quality Center report.
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Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.
However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.
I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.