Jira vs OpenText ALM / Quality Center comparison

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Read 243 Jira reviews
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Jira and OpenText ALM / Quality Center based on real PeerSpot user reviews.

Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Jira vs. OpenText ALM / Quality Center Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Q&A Highlights
Question: What is the biggest difference between JIRA and Micro Focus ALM?
Answer: It all depends on your context. In my case, I work for a big company with quite heavy processes. Octane is more suitable. The big difference is this: - JIRA's strong point is the possibility of adding plugins, so you can adapt JIRA to your needs. The flaw in my case is that the upgraded version of JIRA will become more complex and it must be ensured that all plugins are compatible. - Octane is an all-in-one application without plugins. In terms of price, we already have ALM quality Microfocus center, these licenses are compatible with Octane's, so in terms of tariff, Octane is more attractive in terms of the price.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It was easy to use. The consultants that we had on board were familiar with it. So, obviously, having a community that had used it before or was familiar with it was a positive thing.""You no longer need to email people. You can mention them right in Jira and have conversations there.""I like the test cases in Jira. The orange dash items view was great, and I like the features and layout of the data. It's quite different, and people are now getting their items so quickly.""It provides very good visibility and traceability. You can clearly see each and every part of a process. It is also user-friendly and robust. It is working well, and there are a lot of add-ons or plug-ins out there that you can use.""It improved communication, as it was a popular tool, and most people enjoyed using it.""The most valuable feature is that it is somewhat flexible.""We can create multiple boards for the same product backlogs.""There are a lot of different plugins for Jira. Unfortunately, we did not test so many and the big pain point for us is the rigorous handling and the roadmap of Jira. We have a portfolio and structure plugin and we have our story map plugin in Jira"

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"Most of the features that I like the best are more on the analytics side.""Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape.""Having the links maintained within the tool is a huge boon to reporting requirements, tests, and defects.""You can do your development from start to finish: starting with the requirements, ending with defects, and testing in-between.""It has a brand new look and feel. It comes with a new dashboard that looks nice, and you can see exactly what you have been working with.""The execution module and the test planning module are definitely the most valuable features. The rest we use for traceability, but those are the two modules that I cannot live without.""It is stable and reliable.""The most valuable user feature that we use right now is the camera."

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Cons
"We have gone through several version changes and some of those changes have not been intuitive. There was a learning curve and we had some complaints internally about the changes, such as the new interface.""Jira is a project management tracking tool, and it would be great to see integration with the source front or Azure DevOps, etc.""It would be good if we can grant access based on the roles. This is something that Jira can look into. Currently, anyone with Jira access can access everything. Being able to define access based on the roles will give us more flexibility in managing Jira. I would like to have more reports in Jira. Currently, eight or nine reports are there. You can use Screen Test to get more reports or data from Jira, but you will have to get more add-ons, plug-ins, and stuff like that. It would be good if they can increase the number of reports.""The support could be improved.""Jira should allow you to create and develop pipelines easily. In India, we have to purchase them separately or integrate other data tools. All these tools should be in Jira.""The following definitely need improvement: UI, speed, and mobile app functionality.""Some of the interfaces, especially on the administrator side and for permissions, are not so clear. They aren't very user-friendly.""It would be very useful to have drag and drop time tracking."

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"Client-side ActiveX with patch upgrades""The session timeout time needs to be longer in my opinion.""We would like to have support for agile development.""Is not very user-friendly.""One drawback is that ALM only launches with the IE browser. It is not supporting the latest in Chrome... It should be launched for all of the latest browsers.""The version of Micro Focus ALM that we use only works through Internet Explorer (IE). We have to communicate to everyone that they can only use IE with the solution. This is a big limitation. We should be free to use any type of browser or operating system. We have customers and partners who are unable to log into the system and enter their defects because they work on a different operating system.""Quality Center's UI is outdated, and it's a little bit slow on the login part and different parts of the application. That's why we're switching solutions. I believe most companies are switching to Octane or something else. Micro Focus should enhance the interface and reports.""The integration could be improved because with Agile technology you are working more quickly than with a top-down methodology."

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Pricing and Cost Advice
  • "It is very cheap if you forego the local instance and stick to the cloud."
  • "The licensing model is annoying. They nickel and dime you."
  • "It does not cost that much."
  • "Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
  • "I understand JIRA is quite expensive."
  • "We feel that the product is a good value for the cost."
  • "Licensing is on a monthly basis, and it is based on what you use."
  • "To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
  • More Jira Pricing and Cost Advice →

  • "I'd rate the pricing as 3/10 as it's very expensive."
  • "If you have more than five users, a concurrent licensing model should be considered."
  • "For pricing, I recommend to buy a bundled package. Check the HPE site for more details."
  • "The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
  • "HPE has one of the most rigid, inflexible, and super expensive license models."
  • "Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
  • "Seat and concurrent licensing models exist; the latter is recommended if a large number of different users will be utilizing the product."
  • "I feel that the licenses are expensive. ​"
  • More OpenText ALM / Quality Center Pricing and Cost Advice →

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    Answers from the Community
    Miriam Tover
    Charuta Deshpande - PeerSpot reviewerCharuta Deshpande (Capgemini)
    Real User

    Micro Focus ALM is a complete Test Management tool that can cover Requirements management, Defects management, Test Plan, Test Execution Suites as well as automation test executions with MF UFT (former HP QC). If you have a testing heavy project then MF ALM covers all the testing expectations well.

    However, in an integrated environment with development, releases, and testing, JIRA can offer a better experience for JIRA issues (for requirements and incidents/defects), add-on for testing from JIRA marketplace (e.g. X-Ray) and offers a better fitment for DevOps. Developers and testers can work with the same tool for defects. requirements i.e. JIRA and manage testing with JIRA add-ons for Test Management.

    Maribell Sabik - PeerSpot reviewerMaribell Sabik
    Real User

    I don't know enough about Micro Focus ALM but based from what I have seen it does provide a lot more than JIRA. I have worked with Azure DevOps and know that it can also provide more than JIRA. AZURE DevOps seems to be similar in comparison with Micro Focus ALM. So I would say if it was between JIRA and Micro Focus, then I will choose the latter.

    Questions from the Community
    Top Answer:Hi Netanya Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:HP ALM and Jira can be easily integrated with the aid of a third-party Integration Solution To help you select the right integration approach and tool, you should first define your integration… more »
    Top Answer:The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
    Top Answer:It was expensive for us. For the first two weeks, we had to employ people now and then as the system needed to be more accurate. It cost us a lot of money. I rate the solution's pricing as a seven or… more »
    Top Answer:There is room for improvement in the scalability and stability of the solution.
    Ranking
    Views
    28,394
    Comparisons
    19,449
    Reviews
    20
    Average Words per Review
    420
    Rating
    7.9
    Views
    9,202
    Comparisons
    3,969
    Reviews
    17
    Average Words per Review
    424
    Rating
    7.4
    Comparisons
    Also Known As
    Jira Software
    Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
    Learn More
    Overview

    Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate. 

    Jira Benefits

    Some of the ways that organizations can benefit by choosing to deploy Jira include:

    • DevOps lifecycle visibility and planning. Jira provides application developers with tools that enable them to track and visualize where they are in the development process. This means that a DevOps team can measure their progress at all times. Jira’s roadmapping feature also enables a DevOps team to work more efficiently by setting goals for their projects, keeping them on track. Additionally, they are able to track whether they are meeting the goals that they set for their projects.
    • Regular product updates. Atlassian is constantly updating Jira so that it is continuously evolving into an ever more powerful and user-friendly solution. Users can be sure that the product that they are using is always being tweaked so as to provide them with the best possible project management solution. 
    • Flexibility. Jira enables users to customize their workflows and dashboard so that the solution is operating in a way that best matches their needs. Jira can also integrate with more than 3,000 other applications and integrations. Organizations can use it to expand their project management and DevOps capabilities in many different ways. 

    Jira Features

    • Security capabilities. Jira is equipped with a number of useful security features. It gives administrators the ability to restrict access to certain tools so that only users who are authorized to complete certain tasks have access to the tools related to the completion of that task. Users can also set default permissions so that only particular users can work on new projects or particular projects.
    • Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.

    • Activity log. Jira has the ability to track any and all changes that are taking place within the software framework. Users can keep a close eye on everything that is going on. This promotes a high level of visibility and can be leveraged to aid developers in their collaboration efforts. 

    Reviews from Real Users

    Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard. 

    Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”

    Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.” 

    OpenText ALM/Quality Center serves as the single pane of glass for software quality management. It helps you govern application lifecycle management activities and implement rigorous, auditable lifecycle processes.
    Sample Customers
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm18%
    Manufacturing Company8%
    Insurance Company8%
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm8%
    Manufacturing Company8%
    Computer Software Company7%
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider13%
    Insurance Company9%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Educational Organization53%
    Financial Services Firm9%
    Computer Software Company6%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise46%
    Large Enterprise43%
    REVIEWERS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise56%
    Large Enterprise37%
    Buyer's Guide
    Jira vs. OpenText ALM / Quality Center
    March 2024
    Find out what your peers are saying about Jira vs. OpenText ALM / Quality Center and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Jira is ranked 2nd in Application Lifecycle Management (ALM) Suites with 17 reviews while OpenText ALM / Quality Center is ranked 6th in Application Lifecycle Management (ALM) Suites with 17 reviews. Jira is rated 8.0, while OpenText ALM / Quality Center is rated 8.0. The top reviewer of Jira writes "Stable with good documentation and needs very little maintenance". On the other hand, the top reviewer of OpenText ALM / Quality Center writes "It is a stable solution, and customer service is its most valuable feature". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Polarion ALM and Digital.ai Agility, whereas OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Tricentis qTest, Zephyr Enterprise and Tricentis Tosca. See our Jira vs. OpenText ALM / Quality Center report.

    See our list of best Application Lifecycle Management (ALM) Suites vendors.

    We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.