We performed a comparison between JumpCloud and Okta Workforce Identity based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: JumpCloud is the winner in this comparison. It offers good service and support, is priced competitively, has a great single sign-on feature, and integrates well with other solutions. Okta Workforce Identity is not far behind with the ROI it provides and many good features.
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"Scalability-wise, I rate the solution a ten out of ten."
"I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver."
"The solution is stable."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"It offers very helpful support. The technical team is very helpful."
"It is a very stable solution."
"Okta Workforce Identity is easy to use and has a lot of components."
"It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"Lacks the ability to have various VPN applications."
"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."
"I would like to see some support for printers, especially network printers, through the application."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"They need more straightening of the SSO capabilities."
"Okta Workforce Identity could improve the support system, they are too slow."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"Its pricing needs improvement."
"It only facilitates provisioning and not de-provisioning."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"The initial setup can be complex at first."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. JumpCloud is rated 8.6, while Okta Workforce Identity is rated 8.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Auth0. See our JumpCloud vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best ZTNA as a Service vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
