We performed a comparison between Juniper SRX Series Firewall and pfSense based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Juniper SRX Series Firewall is appreciated for its simplicity, intuitive interface, and robust assistance. It provides functionalities like site-to-site VPN, firewall security, and routing capabilities. pfSense is highly regarded for its capacity to obstruct IP addresses, user-friendly dashboards, and open-source characteristics. It offers features such as secure VPN connections, scanning, filtering, and network security capabilities.
Juniper SRX Series Firewall could use enhancements in capacity limitations, reporting and alerts, user interface, device reliability, documentation, and feature enhancements. pfSense would benefit from improvements in instructional videos, web interface clarity, stability, mobile application, centralized management, GUI for SMBs, sandboxing, security, hardware support, user-friendliness, log analysis, VPN capacity, documentation, configuration processes, and SD-WAN integration.
Service and Support: Customers have generally praised Juniper SRX Series Firewall's customer service for being helpful and knowledgeable, despite occasional slower response times. pfSense's customer service varies among users, with some having positive experiences with technical support and others relying on clear documentation and community resources.
Ease of Deployment: The setup process for Juniper SRX Series Firewall can be done within a day for smaller branch offices, whereas pfSense be set up in just 15 minutes. Juniper may demand familiarity with CLI, while pfSense is commonly referred to as being easy to use.
Pricing: Juniper has extra charges for advanced security features and APS, whereas pfSense provides updates without any additional fees. The specific licensing costs for pfSense are not clearly stated.
ROI: Juniper SRX Series Firewall provides advanced security features and reliable performance, leading to a favorable return on investment. pfSense stands out for its affordability, minimal management expenses, and substantial hardware cost savings. Users also emphasize its superior ROI compared to pricier alternatives such as FortiGate.
Comparison Results: Juniper SRX Series Firewall is the preferred product over pfSense. Users appreciate its simplicity, intuitive interface, reliability, scalability, and exceptional customer support. It offers convenient configuration, site-to-site VPN capabilities, and effective firewall protection. Additionally, Juniper SRX Series Firewall is considered a more cost-effective and secure solution.
"One of the nice things about FortiGate is that it can be deployed on the cloud or on-premises. You can actually do both. That's the biggest reason why I stick with this solution as opposed to something like Cisco Meraki. Another nice thing is that I can log directly into a FortiGate or get to it through their FortiCloud access products. They're pretty reliable and consistent. One of the reasons why I started using the product was their single pane of management. I can deploy their line of firewalls in conjunction with their switching and access points, and I can manage the entire network from one interface. I don't have to log into one interface for the firewall, another one for the access points, and another one for the switches. These firewalls have access point controller functionality built right into the system, so I don't even have to purchase additional devices to manage them."
"The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."
"Overall security features and performance routing is good."
"It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"It can expand easily."
"The scalability of Fortinet FortiGate is good."
"The inspection and web security features are most valuable."
"The most valuable features are the security cloud ACP and KPP features."
"The solution's stability is very good."
"One of Juniper SRX's most valuable features is the site-to-site VPN."
"Technical support is good. They quickly respond, and they even have local help here. They can actually give you an answer very quickly."
"It provides good routing and high performance of the data center."
"It is a complete security bundle. The cloud-based Sky Advanced Threat Prevention feature is very valuable. I am 100% satisfied with the performance of the Juniper firewall. It has a very good throughput. It works very fine. We use our firewall as a site-to-site VPN or Software-Defined Wide Area Network (SD-WAN). In both cases, it has a very good and optimum performance. Their service support is very good in India. I get really good support from the Juniper team."
"The features that I have found valuable are the ones for the main purpose we are using Juniper - its firewall to protect our network for our internet access."
"Great as an inter-segmentation firewall or border or arch-firewall."
"It is a better firewall than others and it has better features."
"Easy to deploy and easy to use."
"The main features of this solution are customization and ease to use."
"The features I have found best are ease of use, GUI, and performance."
"A very stable product that lasts over time, easy to understand, and administer."
"The intrusion detection feature is the most valuable. It is an open-source firewall, so there is a lot of material on it. I also find the open VPN capability very nice. It is pretty customizable. The clustering and the high availability are the two biggest things to be able to get out of a firewall."
"Its reliability and cost-effectiveness stand out."
"For everyday tasks, we just get alerts. It's anything that's suspicious, including from our Netgate. So, it's part of how we maintain cybersecurity in our school. This is working alongside our endpoint security solution."
"The product does need better support in the cloud environment. It's not exactly cloud-native right now."
"It could use better throughput on some of the smaller boxes for the branch offices."
"My only complaint about FortiGate is a lack of QinQ VLAN tunneling. I haven't found this feature in any Fortinet product. You can do this on all Cisco routers, including the smaller models. However, QinQ isn't available on the biggest, most expensive Fortinet units. They still don't have that. I think now we're on software version 6.0, and they still haven't found a solution for QinQ. It isn't a dealbreaker, but that's my main complaint."
"Lacks training for new features."
"It can be a little bit more user-friendly in terms of policy definition and implementation. It seems a little bit complicated, and it could be simplified."
"The monitor and the visibility, in this proxy, is very weak."
"I think the only issue that needs improvement is the interface."
"A lack of integration between our data centers."
"Both the web management and the graphical user interface are inadequate and should be improved."
"Sometimes committing configurations takes a lot of time in Juniper because of the connections, and it could be a little bit faster."
"I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate. It should have the Azure RBAC in the next release."
"The solution isn't very granular or detailed."
"To compare with Fortinet, Juniper needs to improve their security features."
"The web interface on Juniper SRX is just a short conversion from Junos OS CLI; this is not very suitable for users with little expertise/"
"It must be 5G ready. The 5G network is rolling out soon in India, and Juniper must upgrade their firewall slot to the 5G network, or they must manufacture a 5G dongle card for the Juniper firewall. I want Juniper to upgrade their dongle from 4G to 5G. Presently, they have an expansion slot in the SRX 322 series and higher firewalls. In that expansion slot, they can put a 4G mobility SIM card so that whenever our primary link is down, it will automatically connect through this GSM network and form a tunnel."
"The Juniper product has to improve in terms of innovation."
"This product needs improvements with respect to reporting and auditing."
"The integration could be improved."
"The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things."
"Also, the GUI is helpful, but it's not user-friendly. It's complicated. It should be more intuitive for the average user and have an excellent graphical view. Of course, the user will typically know about network administration, but it still should be easy to understand."
"The solution could be more user-friendly, and the graphical interface needs some work so that someone without an IT background can use the application. I would like the ability to manage the on-premise appliance from the cloud. When I'm not in the office, it would be great to connect to the pfSense server and administer the network remotely."
"It needs better parsing of logs. At the moment, you have to use an external server for this if you want a deeper analysis."
"Adjustment in the interfaces: I had to adjust those interfaces manually and of course that is a great feature that you can restore it but it is immediately also one point for improvement. If you don't have to adjust, if it's just stamped and it works, that's great."
"It requires more attention to provide a better alternative for open source to small government or educational institutions with reduced budgets in terms of technology."
Juniper SRX Series Firewall is ranked 19th in Firewalls with 86 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Juniper SRX Series Firewall is rated 7.8, while Netgate pfSense is rated 8.6. The top reviewer of Juniper SRX Series Firewall writes "Highly scalable, user-friendly UI, and easy to maintain". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Juniper SRX Series Firewall is most compared with Cisco Secure Firewall, Palo Alto Networks WildFire, Palo Alto Networks NG Firewalls, Check Point NGFW and Meraki MX, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and Cisco Secure Firewall. See our Juniper SRX Series Firewall vs. Netgate pfSense report.
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