We performed a comparison between Kaspersky Endpoint Detection and Response Expert and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The most valuable feature is the analysis, because of the beta structure."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Ability to get forensics details and also memory exfiltration."
"It's scalable enough for us."
"The most valuable features are the reports."
"The most valuable features of Kaspersky Endpoint Detection and Response are all the features. The features have all helped us and most recently malware has been an issue in our company and malware protection has been effective."
"Kaspersky Endpoint Detection and Response Expert offers centralized monitoring where we can monitor everything from a single point. I also like its security and network traffic features."
"My impression of the stability of this solution is good. We have not had any issues with stability."
"The product has an easy-to-use EDR module based on signature-based antivirus detection. It is a complete software."
"The most valuable feature is endpoint protection."
"It helps improve security in our organization."
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"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"The setup is quite easy."
"The Detection vulnerability is very effective."
"The solution is scalable."
"The security is good."
"The solution can scale well."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Making the portal mobile friendly would be helpful when I am out of office."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The product should release more frequent updates. The tool needs to improve its scalability as well."
"It consumes many system resources."
"There is a problem with the solution, it came from Russia and we are looking for a replacement."
"An area for improvement in Kaspersky Endpoint Detection and Response is its technical support because currently, technical support is delayed."
"They should include XDR features in the solution."
"Could include some additional protection."
"There are some cases that take three days to deal with. It's too long."
"Kaspersky Endpoint Detection and Response should continue to improve its protection while adapting to the changing threat ecosystems. Having more advanced features would be a benefit."
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"It should be easier to deploy Symantec's client for end-users."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"The GUI could be better."
"The solution’s scalability and stability could be improved."
"The solution needs to provide better integration."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"Reporting is a major issue, as it is not user friendly."
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Kaspersky Endpoint Detection and Response Expert is ranked 17th in Endpoint Detection and Response (EDR) with 44 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Kaspersky Endpoint Detection and Response Expert is rated 8.2, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Kaspersky Endpoint Detection and Response Expert writes "Solid security and performance; overall a useful tool". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Kaspersky Endpoint Detection and Response Expert is most compared with Trend Vision One, Microsoft Defender for Endpoint, Cynet, IBM Security QRadar and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Bitdefender GravityZone EDR, Trellix Endpoint Security (ENS) and CrowdStrike Falcon. See our Kaspersky Endpoint Detection and Response Expert vs. Symantec Endpoint Detection and Response report.
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