We compared Microsoft Azure API Management and Kong Enterprise based on our user's reviews in several parameters.
Microsoft Azure API Management stands out for its customer service and variety of pricing options, providing flexibility and value for money. Meanwhile, Kong Enterprise excels in API management capabilities and advanced security features, with praised scalability and reliability. Users highlight the need for improvements in Azure's user interface and Kong's scaling capabilities.
Features: Microsoft Azure API Management is valued for its user-friendly interface, seamless integration, and excellent security measures. On the other hand, Kong Enterprise is praised for its exceptional API management capabilities, advanced security features, and comprehensive documentation.
Pricing and ROI: When comparing the setup cost of Microsoft Azure API Management and Kong Enterprise, user feedback shows that Azure API Management offers reasonable setup costs with a streamlined onboarding process. On the other hand, Kong Enterprise users have provided insights into the costs and ease of setup but no specific information on the setup cost itself., Microsoft Azure API Management has been praised for its positive ROI, with increased efficiency, scalability, cost savings, and improved API performance. Kong Enterprise also delivers favorable ROI, enhancing business outcomes, revenue growth, efficiency, scalability, cost savings, and customer experiences.
Room for Improvement: The Microsoft Azure API Management product could benefit from improvements in user experience, documentation, support, and performance. In contrast, Kong Enterprise could enhance its scaling capabilities, user interface, documentation, error handling, and performance optimization.
Deployment and customer support: The reviews of Microsoft Azure API Management indicate varying durations for deployment and setup, ranging from one week to three months. In contrast, the reviews for Kong Enterprise also show varied durations, with some users taking a week for deployment and setup, while others taking three months. The context in which these terms are used needs to be carefully evaluated for accurate evaluation., Microsoft Azure API Management has received positive feedback for its exceptional customer service, praised for its prompt and effective assistance. Users appreciate the knowledgeable and friendly support team. Kong Enterprise's customer service is highly praised too, with prompt and effective assistance and a friendly and knowledgeable support team.
The summary above is based on 50 interviews we conducted recently with Microsoft Azure API Management and Kong Enterprise users. To access the review's full transcripts, download our report.
"Kong Enterprise comes with some ready plug-ins, which is very good for the customers."
"Protocol transformation is the most valuable feature of Kong Enterprise."
"The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
"The tool's scalability is good...The solution's technical support is good."
"This is a solid intrusion prevention system that combines a firewall and antivirus in a single solution."
"The route limiting feature is very valuable."
"The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we prioritize limiting API usage. This is crucial because we provide APIs to other companies and must ensure they adhere to their allocated usage limits. Without rate limiting, there's a risk of excessive usage, which could result in significant costs."
"Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring."
"The user management is pretty seamless."
"Initial setup was quite easy."
"I like the API Management functions."
"This solution is very flexible, and it's very compatible with the other Azure products."
"It's a very robust tool. So you see that there is a developer portal which can be used by developer or the vendors as well. And other external partners to create keys and manage their own APIs. The other thing is that they have a lot of policies there are too many options within API. So I do the difficult to tell one, but probably I would say, like, proxy sorry. The policies is one of the thing wherein you can just configure the policies and modify the behavior of the APIs."
"The initial setup is not that complex, but there are certain challenges."
"The tool's most valuable feature is the integration of CI/CD with the API gateway."
"It seems quite good so far. It handles our current workload well, and I'm optimistic it can scale effectively as our needs grow."
"The product's price is an area of concern where improvements are required."
"They could focus more on pricing."
"There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement."
"Kong Enterprise can improve the customization to be able to do the integration properly."
"The technical support team's response time needs to be improved."
"We would like to see an automatic data API when we have a table in the database."
"The developer portal needs to be improved."
"We are facing issues with the solution's features like reports and traffic analysis."
"One of the most important improvements for us would be if it supported the HTTP/3 version and new protocol over a quick connection."
"The developer console for external users could be improved, especially in the testing site."
"The implementation has room for improvement and can be more user-friendly."
"Price is the first thing that comes to mind. It's quite expensive, which could be a barrier for some users."
"When you start with Azure API management, you also need to onboard the Azure console and the Azure cloud environment, which comes with a price."
"In the next release, Azure APIM should include deployment in various environments and CI/CD for deployment."
"In the API you need to delete the suffix. It is annoying that you need to have a suffix. We can add a suffix at the API level, not at the operation level, and that could be improved on."
"The scalability of this solution could be improved. The volume which the API Management task service can handle needs to be improved. Cost wise, this solution could be optimized."
More Microsoft Azure API Management Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 18 reviews while Microsoft Azure API Management is ranked 1st in API Management with 68 reviews. Kong Gateway Enterprise is rated 7.8, while Microsoft Azure API Management is rated 7.8. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of Microsoft Azure API Management writes "Efficiently manages and monetizes API ". Kong Gateway Enterprise is most compared with WSO2 API Manager, Apigee, Apache APISIX, Layer7 API Management and MuleSoft Anypoint API Manager, whereas Microsoft Azure API Management is most compared with Amazon API Gateway, Apigee, MuleSoft Anypoint API Manager, IBM API Connect and WSO2 API Manager. See our Kong Gateway Enterprise vs. Microsoft Azure API Management report.
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We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.