We compared MuleSoft Anypoint API Manager and Kong Enterprise based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
The opinions on the setup process for MuleSoft Anypoint API Manager vary, with some users finding it complicated in the past but noting improvements over time. In contrast, Kong Enterprise generally offers a smooth and easy installation process, although a few users encountered difficulties and needed professional assistance.
MuleSoft Anypoint API Manager is highly regarded for its adaptability, expandability, gateway service, policy management at the API level, reliability, user-friendly interface, extensive range of connectors, seamless integration, diverse API options, and incorporation of security measures. On the other hand, Kong Enterprise distinguishes itself with its network services based on plugins, support for plugins, functionality derived from open source, features for authentication and authorization, customization through Lua scripting, impressive performance, and limitations on routing.
The users suggest that MuleSoft Anypoint API Manager could enhance its scalability, pricing options, performance, security options, and customization. On the other hand, Kong Enterprise could improve its pricing, automatic data API creation, customization, scaling up process, and developer portal.
The cost of setting up MuleSoft Anypoint API Manager can be high and varies compared to other options. Users have different opinions, with some finding it expensive and others considering it reasonable. In contrast, Kong Enterprise's pricing is influenced by factors such as scale and usage. It is open-source, indicating that it may be less expensive, although still higher than comparable products. The licensing costs for Kong Enterprise are considered reasonable.
Customers have reported positive experiences with the customer service and support of both MuleSoft Anypoint API Manager and Kong Enterprise. They found the support to be helpful, responsive, and prompt. Additionally, customers specifically praised Kong Enterprise's customer service for their assistance with Lua plugin installation.
Comparison Results
To summarize, MuleSoft Anypoint API Manager and Kong Enterprise have distinct characteristics. MuleSoft Anypoint API Manager is highly regarded for its adaptability, expandability, and extensive toolset. However, users have encountered difficulties during the initial setup, faced limitations due to vendor coupling, and expressed concerns about pricing. Conversely, Kong Enterprise is praised for its seamless installation, network services based on plugins, and authentication capabilities. Nevertheless, users have recommended enhancements in pricing, customization, and scalability. Both products receive positive feedback regarding customer service and support.
"It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me."
"The tool's scalability is good...The solution's technical support is good."
"We use the solution for load-balancing, caching, and rate-limiting APIs."
"The most valuable feature of Kong Enterprise is its capability to integrate with various security tools."
"There are a few features that I like about Kong when it comes to authentication and authorization. Specifically, being able to use Kong for role-based access control (RBAC), and then further being able to integrate the RBAC mechanism with our enterprise directory, was very useful."
"Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring."
"In our buying companies' perspective, it was easier to use compared to other platforms. The markets were pretty familiar with the solutions."
"Protocol transformation is the most valuable feature of Kong Enterprise."
"If you adopt the whole platform, you can build composable applications. This will cut your time creating new applications and updating them – once you have everything running – by up to 50%."
"We have all the policies available via drag and drop. It made it very easy."
"Whenever there was an issue, the support was excellent."
"Technical support has been helpful."
"The stability overall has been pretty great."
"The most valuable features are API development and API management."
"Offers good integration and flexibility."
"The ease of policy maintenance and API functionality are key features for me. They streamline business processes by allowing configurable control over policies, instead of writing codes and making maintenance more straightforward."
"It becomes difficult if you try to scale it up to multiple clusters."
"The product's price is an area of concern where improvements are required."
"Kong Enterprise can improve the customization to be able to do the integration properly."
"Understanding the configurations and knowing what needs to be done can be a bit difficult initially."
"Because it is open-source, it should be less expensive than others."
"Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution."
"The tool needs improvement in UX."
"The developer portal needs to be improved."
"They should provide training and development programs to enable the skills and capabilities of users."
"The log management for this solution needs improvement."
"Rather than focusing on numbers, they should focus more on the customer support service."
"The solution is expensive."
"The dashboards in Mulesoft Anypoint API Manager could improve."
"I'd like more monitoring and analyzing features included in the future."
"The initial setup, if you go back three or three and a half years, definitely, for us, was complex."
"I would like to see more automation. Operations are done manually. It should also automate in the operation."
More MuleSoft Anypoint API Manager Pricing and Cost Advice →
Kong Gateway Enterprise is ranked 6th in API Management with 19 reviews while MuleSoft Anypoint API Manager is ranked 4th in API Management with 47 reviews. Kong Gateway Enterprise is rated 7.8, while MuleSoft Anypoint API Manager is rated 8.2. The top reviewer of Kong Gateway Enterprise writes "Provides role-based access control and can be easily customized with Lua script". On the other hand, the top reviewer of MuleSoft Anypoint API Manager writes "Responsive technical support, low tickets issued showing great stability, and limitless expansion". Kong Gateway Enterprise is most compared with Microsoft Azure API Management, WSO2 API Manager, Apigee, Apache APISIX and Amazon API Gateway, whereas MuleSoft Anypoint API Manager is most compared with Microsoft Azure API Management, Amazon API Gateway, Apigee, IBM API Connect and Layer7 API Management. See our Kong Gateway Enterprise vs. MuleSoft Anypoint API Manager report.
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